Senior Human Resources Manager

Horizons Window Fashions; Waukegan (IL); On-site; USD 110,000 - 135,000; Full time

Job summary

A leading company in the custom window treatment industry is seeking a Senior Human Resources Manager in Waukegan, IL. This role focuses on associate relations, staffing, and enhancing the company culture. The ideal candidate will have a bachelor's degree and extensive experience in HR within a manufacturing environment. Excellent communication skills and a proactive approach are essential for success in this position.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Life Insurance

Paid Vacation Time

Paid Sick Time

Paid Volunteer Day Off

Qualifications

• 5-7 years experience in a manufacturing environment.
• Must be proactive and self-directed.

Responsibilities

• Support managers in enforcing policies and procedures.
• Manage associate information requests promptly.
• Lead associate recognition events.

Skills

Bilingual

Communication

Attention to Detail

Proactivity

Education

Bachelor's Degree in Human Resources

Bachelor's Degree in Psychology

Bachelor's Degree in Business Administration

Tools

Microsoft Office

Job description

Description

Springs Window Fashions is hiring for a Senior Human Resources Manager based in Waukegan, IL at our Horizons Window Fashions facility.

Company Overview

Springs Window Fashions is a leader in the custom window treatment industry since 1939. Headquartered in Middleton WI, we have 6,000 associates with locations in North America, Europe, and Asia. Our custom window treatments are available under the Bali, Graber, SunSetter and Mecho brands in nearly every major retailer, in thousands of designer showrooms, and showcased in large commercial buildings.

Our company has made significant investments to become a leader in product innovation. As North America’s premier window covering company, we’re committed to creating a “Best Experience” for our consumers, channel partners and associates. We are bringing new innovations to the market at an accelerated pace and have a variety of offerings to consumers who want to improve their home décor.

This role will support our Horizons Window Fashions business in Waukegan, IL as well as the plant and warehouse at our Middleton, WI headquarters.

With roots stretching back to 1891, Horizons has experienced unprecedented growth marketing and producing unique and innovative window fashions not available from any other company. We’re proud of our long, rich heritage of creating supreme quality, locally handcrafted products in Waukegan, Illinois.

In 2013 Horizons was acquired by Springs Window Fashions. Springs has been part of the window treatments industry since 1939. Headquartered in Middleton WI, Springs has over 8,000 associates and 18 locations worldwide. We pride ourselves as “The Best Experience Company”, striving to provide the best experience for our consumers, channel partners, and associates

Job Summary

This position is responsible for providing excellent customer service and interaction with internal customers and external service providers; models Best Experience service in daily interactions; owns the site HR plan and processes related to each of the following:

• Associate Relations and Communication
• Staffing
• Recognition
• BEx Culture Support
• Training & Development

The primary goal for this position is to build strong relationships associates by being a proactive and approachable service provider, anticipating needs and creating positive change.

Objectives

Associate Relations:

• Support managers and associates in consistent interpretation and enforcement of policies, procedures, and company practices, including as related to associate coaching/counseling activities.
• Oversee progressive discipline process and support managers in maintaining coaching/counseling documentation.
• Provide service for our internal customers through special projects, requests and issue resolution.
• Manage associate information requests promptly and accurately.
• Responsible for bridging communication between HR and all other functional areas. This requires a basic understanding of our policies, procedures and Best Experience philosophy.

Staffing:

• Use applicant tracking system to manage requisition and candidate lifecycle
• Support hiring managers through requisition creation and approval process
• Convey needs to staffing agencies as appropriate
• Coordinate interviews and participate in interview process as appropriate
• Facilitate hiring decision to ensure best-fit candidate selection
• Use applicant tracking system to manage timely onboarding and disposition candidates not selected.

Customer Service:

• Provide high level, positive customer support and service
• Anticipate the needs of our associates and use proactive communication and process tools to efficiently serve our associates.
• Approach conflict resolution as an opportunity to improve processes and relationships across various functions.

Recognition:

• Lead and participate in the planning and execution of various associate activities and recognition events. Continually look for ways to provide unique, memorable experiences that reinforce our Best Experience culture. Includes celebrations related to performance and service milestones.
• Provide and promote tools and materials to recognize associates.

Associate Communication:

• Creates presentations, memos and other various communication pieces for the department.
• Interacts with associates on a routine basis regarding various HR issues and services.
• Creates communication to promote HR services, activities as well as rewards and recognition.

BEx Culture Support:

• Coordinates Voice of the Associate (VOA) survey completion, data collection and reporting.
• Continually obtains feedback regarding their service and incorporates customer feedback into their development plans and

Requirements

Education & Experience

• A bachelor's degree in Human Resources, psychology, business administration, or related field.
• A minimum of 5-7 years’ experience working within a manufacturing environment with related corporate experience preferred
• Bilingual (Spanish/English) strongly preferred
• Must be a proactive, self-directed individual that meets deadlines and can adapt to changing priorities. Attention to detail is essential
• Must possess strong software skills; proficiency and ability to train others in Microsoft office applications including Word, Excel, Outlook and PowerPoint. Must be able to create complex presentations and other visual documents
• Excellent written and oral communication with a facilitative style
• Ability to engage in collaborative relationships with team members, stakeholders, and internal customers
• Clearly defines and utilizes processes in daily work
• Integrates process methodology into daily work
• Looks for innovative ways to streamline work processes across the division
• Uses dept and company scorecard and other metrics
• Measures own work to plan and reports out at a micro and macro level

How We Work to Deliver a Best Experience: Our Culture

• Our Core Value: We do the right thing, always
• Our Seven Cultural Behaviors
  • Empowerment - We trust our people.
  • Ownership - We take 100% responsibility for our roles actions, and results.
  • Leadership - We all lead by example and talk direct with respect (DWR).
  • One Team - We are One Springs Team.
  • Customer First -We consider our customers' needs before every decision.
  • Continuous Innovation - We are constantly learning, innovating, and improving.
  • Speed - We define priorities and operate with a sense of urgency and agility.

Salary and Other Compensation:

The annual base for this position is reasonably expected to be between $110,000 and $135,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

This position is eligible for an annual bonus as well of up to 8%.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan with up to 5% company match of eligible contributions, life insurance, long-term disability insurance, short-term disability insurance, paid sick time at an amount that meets or exceeds all local requirements, paid vacation time (pro-rated for 2025 based on start date), eleven paid holidays per year, and one paid volunteer day off per year. This posting is anticipated to remain open until a qualified candidate is hired.