Senior Human Resources Manager

IL000 BLUE RIVER PETCARE GROUP LLC; United States; Hybrid; USD 110,000 - 150,000; Full time

Job summary

Blue River PetCare in Chicago, IL is seeking a Senior Human Resources Manager to lead the HR Business Partner function in support of hospital operations. You will partner with regional operations and cross-functional leaders to provide guidance on employee relations, performance management, compliance, and policy interpretation while shaping scalable HR practices across the organization.

This role oversees the HRBP team, coaches leaders, supports onboarding for newly acquired clinics, and

Qualifications

• Senior HR leadership experience
• Expertise in employee relations and performance management
• Knowledge of employment law and compliance
• Experience supporting hospital operations or healthcare settings
• Ability to develop leaders and manage HR programs

Responsibilities

• Partner with Managers and Operations to address business needs related to employee development, counseling, compensation, compliance, and training
• Oversee the HR Business Partner team as the first contact for managers on employee relations
• Guide on employment law and HR best practices in collaboration with the Director
• Lead the HRBP team through leadership development, mentoring, and best practices
• Educate leaders on HR practices, policy interpretation, and documentation standards
• Support onboarding and integration of newly acquired hospitals with consistent HR processes

Skills

Employee relations

Leadership

Compliance

Policy interpretation

Training & development

Job description

We're proud to announce that Blue River PetCare is a certified Great Place To Work! Blue River PetCare is a multi-state owner and operator of high-quality veterinary hospitals, with our corporate office located in downtown Chicago. We take pride in adding team members who share our commitment to supporting the veterinary industry and clinics within Blue River PetCare. In addition to robust benefits, we offer a welcoming culture and ability to develop a career that grows alongside the company. This team member must be located within 40 miles of the Blue River PetCare corporate office (1 S. Wacker Dr., Chicago, IL 60606) to work a hybrid schedule. The Senior Human Resources Manager leads Blue River PetCare's Human Resources Business Partner (HRBP) function in support of hospital operations. Serving as strategic partner to Regional Operations, hospital leaders, and cross-functional stakeholders, this role provides guidance on employee relations, performance management, organizational effectiveness, compliance, employee engagement, leadership development, and policy interpretation. The Senior HR Manager leads, develops, and coaches the Human Resources Business Partner team; advises leaders on complex employee matters; assesses business needs and challenges through visits to hospitals as needed; and strengthens practice management capabilities and employee engagement. This role also cultivates strong relationships with existing hospitals, supports the seamless onboarding and integration of newly acquired clinics, and promotes scalable, consistent HR practices across the organization through objective guidance, coaching, and counsel to Practice Management and Operations leaders.

Essential Duties and Responsibilities

• Partners with Managers and Operations to address business needs related to employee development and counseling, compensation, communication, employment-law compliance, and training
• Oversees the HR Business Partner team, which serves as the first point of contact for managers addressing employee relations matters.
• Develops the team's ability to apply employment law and HR best practices to resolve issues promptly and effectively, in partnership with the Director.
• Drives excellence across the HR Business Partner team through leadership development, mentoring, and modeling best practices.
• Builds trust, strengthens engagement, enhances knowledge, and promotes accountability across the field team
• Educates practice management and Operations leaders on effective management practices, HR best practices, and applicable requirements
• Advises on complex employee relations and performance matters, including investigations, corrective action, performance improvement, and risk mitigation
• Oversees and educates affiliated hospital, operations, and HR teams on performance documentation, counseling records, disciplinary processes, issue mitigation and ensures compliance with overall company and HR best practices.
• Supports and reinforces HR due diligence and the integration of newly acquired hospitals through successful onboarding, policy alignment, employee communications, and leadership support.
• Facilitates the transition to BRP's HR practices and systems while promoting consistency and HR best practices across the organization.
• Supports and reinforces HR due diligence and the integration of newly acquired hospitals, including onboarding, policy alignment, employee communications, leadership support, and transition to BRP HR practices, systems, and consistency.
• Ensures compliance with applicable legislation for employee pay requirements, onboarding, terminations, payroll facilitation, and any other aspects in conjunction with Field Operations and internal business partners
• Partners with managers to administer disciplinary processes and maintain employee documentation, including performance improvement plans, corrective actions, counseling records, performance documentation, and issue resolution
• Partners and participates in HR diligence for new hospital acquisitions and communicates onboarding resource information
• Manages and ensures compliance with applicable legislation for employee pay requirements, onboarding, terminations, payroll facilitation, and any other aspects in conjunction with Regional Operations
• Trains managers on Human Resources related expectations, develops and implements training materials and training tools
• Supports the development and delivery of training programs and toolkits for managers and employees, including LMS courses, manager training, and live and recorded webinars
• Provides guidance on the development, interpretation, and consistent application of HR policies, practices, and employment requirements.
• Builds trusted partnerships with Operations, HR leaders, and cross functional partners through sound judgment, responsiveness, clear communication, and consistent delivery of high-quality HR guidance and solutions.
• Works in partnership with HR compliance and our Operations partners to ensure employment regulations are communicated