Regional Operations Manager, Veterinary

Paws Here Veterinary Services; United States; On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement savings plan

Paid time off

Paid holidays

Job summary

Blue River PetCare, a multi-state operator of veterinary hospitals, seeks a Regional Operations Manager with strong multisite leadership experience and the ability to travel up to 75% by car or plane. The role will support local practice management and oversee day-to-day operations across current clinics and future acquisitions.

Essential duties include supervising 15+ hospitals, ensuring high patient care standards, and providing staffing, inventory, and scheduling support.

Qualifications

• Bachelor’s degree preferred.
• Three years of veterinary management experience.
• Two years of multi-unit management experience required.
• Experience managing profit & loss and delivering positive financial results.

Responsibilities

• Supervises operations of 15+ Blue River PetCare hospitals with goal of generating revenue and profit growth.
• Works with local management team and veterinarians to ensure a high standard of patient care.
• Acts as liaison between hospitals and Blue River management, reporting visit findings and offering recommendations on profitability.
• Provides staffing support in inventory, scheduling, compliance, training, recruiting, and retention practices.
• Coaches local management on revenue, expenses, staffing, inventory, pricing, and other admin functions.

Skills

Veterinary management

Multi-unit management

P&L management

Travel 75%

Staff coaching

Education

Bachelor’s degree

Tools

Practice management systems

Microsoft Office

Job description

We're proud to announce that Blue River PetCare is a certified Great Place To Work! Blue River PetCare is a multi-state owner and operator of high-quality veterinary hospitals, with our corporate office located in downtown Chicago. We take pride in adding team members who share our commitment to supporting the veterinary industry and clinics within Blue River PetCare.

In addition to robust benefits, we offer a welcoming culture and ability to develop a career that grows alongside the company.

This team member must have prior multisite veterinary operations leadership experience, and be able to travel 75% via car/plane.

The Regional Operations Manager will support local practice management with the general day-to-day operations for current clinics and any future acquisitions.

Essential Duties and Responsibilities

• Supervises operations of 15+ Blue River PetCare hospitals with goal of generating revenue and profit growth.
• Works with local management team and veterinarians to ensure a high standard of patient care is being practiced.
• Acts as liaison between hospitals and Blue River management, reporting visit findings and offering recommendations on how to improve profitability.
• Provides staffing support in the areas of inventory, scheduling, compliance, training, recruiting, and best retention practices when necessary.
• Ensures Hospital is compliant with OSHA, DEA, AVMA and other local regulations.
• Maintains proficiencies on Blue River PetCare platforms and remain current on all policies.
• Coaches local management team on managing revenue & expenses, how to staff and schedule appropriately, management of inventory levels and pricing, along with other administrative functions.
• Fosters a positive and productive work environment at local clinics.
• Recruiting, onboarding, and training of practice managers.
• Partners with Human Resources team on employee relations, compliance, issue mitigation and best practices.
• Partners with corporate operations on capital expenditures, liability issues, and vendor considerations.
• Perform duties of practice manager for hospitals as needed.
• Other duties and projects as assigned.

Requirements

• Education: Bachelor’s degree highly preferred.
• Basic Qualifications: Three years of veterinary management AND two years of multi‑unit management experience required.
• Experience: Managing profit and loss statement and delivering positive financial results required.
• Highly motivated self‑starter with ability to take initiative and meet deadlines.
• Excellent organization, attentional to detail, and written/verbal communication skills.
• Ability to manage multiple tasks and projects in a timely manner.
• Must maintain strict confidentiality regarding personnel information.

Physical Requirements

• Must be able to travel to clinics as needed.
• Must be licensed and able to operate motor vehicle and travel via automobile or air.
• Position requires both stationary sitting and to be on feet for substantial periods of time.
• The person in this position needs to occasionally move about clinics to access inventory, check controlled substances cabinets, and inspect grounds.
• The person in this position frequently communicates with Practice Managers and co-workers at the Corporate office using email and phone.
• Must be able to exchange clear, accurate information in these situations.
• Occasionally moves equipment and supplies weighing up to 50 pounds.
• Frequent keyboarding/use of computer for data entry.

Technical Skills

• Must be versed in veterinary practice management systems.
• Intermediate proficiency in the Microsoft Office, particularly Word, Excel, and Outlook.
• Knowledge of AVMA's code of ethics.
• Knowledge of DEA and OSHA regulations.
• Must have general understanding of current employment laws.
• Strong financial acumen.

Compensation and Benefits

The anticipated salary range for this position is $90,000-95,000 annually.

In addition to base compensation, this position is eligible for the following additional compensation: annual discretionary bonus.

The range displayed above reflects the minimum and maximum compensation the Company reasonably and in good faith expects to offer for this position at the time of posting.

Actual compensation will be determined based on factors such as the candidate's experience, qualifications, skills, education, certifications, internal equity, geographic location, and business needs.

• Medical, dental, and vision insurance
• Health Savings Account and/or Flexible Spending Account
• Retirement savings plan
• Paid time off
• Paid leave: paid leave benefits are provided in accordance with applicable state and local laws and may vary based on the employee's work location
• Paid holidays
• Life and disability insurance
• Employee Assistance Program
• Additional voluntary benefits
• Benefits and eligibility may vary based on employment status, scheduled hours, location, and the terms of the applicable plans and policies.

Applications are anticipated to be accepted 30 days from posted date. The Company may extend or close the posting before or after this date based on business needs.

Diversity and Inclusion

Blue River PetCare values diversity and is committed to fostering an inclusive environment where each individual's unique contributions are respected and supported.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, sex, sexual orientation, gender identity, disability, veteran status, or any other status protected by applicable law.

Our Mission

Supporting veterinary practice success and fostering fulfilling careers. A nationwide community of business and veterinary professionals, our mission is to provide a long-term home for veterinary practices to continue to grow and thrive, and a welcoming environment that encourages career growth and development for our team members across the country. Our team is committed to providing resources that help practices thrive and allow clinical teams to take their skills to new levels and get back to what they're truly passionate about - providing exceptional care to the patients and clients within their local communities.