Senior Human Resources Manager

Omni Hotels and Resorts; Boston (MA); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dynamic Human Resources Manager to join their team. This role offers the opportunity to shape the employee experience in a luxury hotel environment, known for its creativity and excellence. You will oversee all HR functions, from recruitment to training, ensuring that the hotel maintains its high standards of service and employee satisfaction. With a focus on communication and collaboration, you will play a crucial role in fostering a positive workplace culture. If you are passionate about HR and want to make a difference in a vibrant setting, this is the perfect opportunity for you.

Qualifications

• Outstanding verbal and written communication skills required.
• Prior hotel Human Resources experience preferred.

Responsibilities

• Manage all functions of the Human Resources department.
• Coordinate salary administration and review process.
• Conduct exit interviews and manage HRIS compliance.

Skills

Verbal Communication Skills

Written Communication Skills

Coaching and Mentoring

Flexibility

Problem Solving

Education

Bachelor's Degree

Tools

Microsoft Office Products

Job description

Overview

The 1,054-room Omni Boston Hotel at the Seaport is the newest luxury hotel in the City of Boston, and the most significant hotel project in the city for the last forty years. The property features seven outlets for drinking and dining, a signature spa, fitness center, and rooftop pool. It boasts more than 100,000 square feet of meeting and event space, and caters to the most discerning clientele.

Job Description

The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestrooms with 52 suites, seven delectable dining experiences, a scenic rooftop pool, a luxury Breve Spa, and more than 100,000 square feet of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the team that was voted “2023 Best Places to Work” by the Boston Business Journal!

Creativity must infuse everything we do, and everyone in the hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. We believe there is always a way to make it work. If we don't have the solution, we dig deeper creatively to find one.

Grab the reigns and help shape the future of the Seaport’s best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.

The Human Resources Manager assists with the management of all functions of the Human Resources department, including training, benefits management, employee relations, and recruitment, in accordance with Omni standards.

Responsibilities

1. In absence of the Director, assumes role & responsibility for the Human Resources Department.
2. Participates in planning and execution of associate events planned by the Human Resources Department.
3. Develop associate communications network within the hotel, via bulletin boards, department communication boards, posters and flyers.
4. Act as liaison to management for all associates.
5. Clearly and accurately document all associate issues on a timely basis following counseling and disciplinary procedures.
6. Maintains associate Personal Time Off Program within the hotel.
7. Coordinates salary administration and review process.
8. Has excellent knowledge of Benefits Administration, Benefit and Employment Law, ERISA Law, FMLA, ADA, Workers Compensation Law.
9. Ensures Leave of Absence Policy is adhered to, tracked and that correct documentation and action is followed by departments and associates.
10. Develop and/or participate in Staff Training initiatives, including monthly management training in accordance with the Omni Training Matrix, and departmental service training.
11. Works with departmental management to ensure that Safety Training is alive and well in departmental meetings, stand up meetings, and in the consciousness of each hotel associate.
12. Collaborates with Risk Management to ensure timely and accurate incident/accident reporting. Responsible for ensuring proper use of forms, medical services and reporting standards to insurance company.
13. Controls the check book accounting for the Human Resources Department by monitoring expenditures and ensuring that the department stays within budget on a month to month basis.
14. Champions Omni Six Pillars Culture on property, and enthusiastically promotes opportunities within the hotel and company.
15. Manages associate benefit file system to Omni Standard and ensures accurate documented enrollment for all eligible associates.
16. Monitor unemployment insurance claims and actively work to reduce claim liability through detailed documentation and hearing compliance.
17. Conduct pre-screening of line/management position applicants to include administering the Predictive Index and to explain to management.
18. Develop networking contacts and coordinate local job fairs with local colleges.
19. Conducts exit interviews for all terminating associates and ensures final clearance and pay check distribution.
20. Manage HRIS to ensure compliance with applicant flow log, drug testing, I9’s, background & reference check, etc.

Desirable:

1. Ability to communicate in a second language
2. Experience working with labor unions.

Qualifications

1. Must be flexible with schedule to include some weekends.
2. Must be proficient using Microsoft Office Products.
3. Bachelors degree desired.
4. Must have outstanding verbal and written communication skills, and the ability to coach, counsel, advise, mentor, and motivate associates and managers at all levels.
5. Prior hotel Human Resources experience preferred.