Senior Human Resources Generalist

Datamark, Inc; El Paso (TX); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary &

Paid Time Off (Vacation, Sick & PH

Short/Long Term Disability

Job summary

Datamark, Inc. is seeking a Senior Human Resources Generalist to support the US production site in El Paso, TX. The role partners with Operations, administering HR programs, maintaining records, and ensuring labor law compliance.

Expect data-driven HR support, employee relations, and policy guidance from Monday to Friday hours. The ideal candidate has 5+ years in HR, a Bachelor’s in HR or related field, strong HRIS and analytics skills, and excellent communication.

Qualifications

• Bachelor’s degree required in HR or related field.
• Minimum 5 years in HR, with at least 3 years as HR Generalist.
• Experience in data analytics and HRIS data management highly preferred.
• Excellent verbal and written communication skills.
• MS Office proficiency; bilingual English/Spanish preferred but not required.
• SHRM-CP preferred.

Responsibilities

• Lead as HR partner for Operations teams, guiding employee relations and HR best practices.
• Deploy HR policies, programs, and initiatives to improve operations and organizational capability.
• Own site data reporting and analyses; monitor HR indicators and program performance.
• Ensure data integrity in HR systems with timely audits and data entry.
• Support investigations on employee relations and ethics matters with clear reports.

Skills

5+ years HR experience

HR Generalist

Data analytics

HRIS proficiency

Communication skills

MS Office

Bilingual EN/ES (preferred)

Education

Bachelor’s degree in Human Resources or related field

Tools

HRIS systems

Microsoft Office Suite

Job description

At Datamark you'll experience a vibrant company culture that values collaboration, creativity, and growth. You'll be part of a fun, supportive, and engaging team that genuinely enjoys working together. Plus, we offer outstanding benefits that prioritize your well-being both in and out of the workplace. Come be a part of something great! Join our dynamic team at DATAMARK, Inc., where your expertise as a Senior Human Resources Generalist will make a real difference!

The Senior Human Resources Generalist will support the team Monday - Friday 4PM -12:30AM. TheHuman Resources Generalistserves asanadministrator for several critical human resources functions and workforce management, including employee/labor relations,data collection,health and safety, training, employee engagement, leave and attendance tracking, and employee recordsmanagement.The Sr. Site HR Generalist facilitates and communicates organizational policies and programs and ensures labor law and regulatory compliance.This role supports the Site HR Manager in providing strategicinternal support and partnership tooperational team membersin an effortto deliver required human resourcesassistance.The Sr. Site HR Generalist isinstrumental in fostering a positive workplace culture and enhancing employee engagement.The role assists with key data collection with respect to workforce management tools such as the HRIS in an effort to aid in HR analysis and planning initiatives. Coordinates with HRsupportstaff to process and maintain employment, attendance, and other records.This role provides general supportinthe day-to-day human resources efforts for theUSproduction site in which the position is locatedand serves as liaison with Corporate HR staff.

• Serves as a lead HR partner for Operations teams, providing guidance on employee relations and HR best practices.
• Supports deploying HR policies, programs, and initiatives, including but not limited to employment, labor relations, training, and workplace practices to improve the operations and organizational capability at the sites.
• Own the site data reporting and analyses process; provide suggested actions to the site HR Manager; monitor the performance of HR key indicators, HR programs and initiatives allowing a data-based decision-making process.
• Ensure integrity in all HR systems with timely and accurate data entry and regular audits.
• Assist managers, supervisors and employees with understanding and applying HR tools to improve organization performance and drive culture including performance management, employee development, succession planning and retention.
• Support the investigations on employee relations and ethics matters; provide clear summary reports and recommended actions to site HR Manager and the Global HR Director; support activities and processes to promote positive employee relations.
• Interprets, applies, and explains employment laws, company policies, rules and procedures to management and non-management staff and monitors related activity to ensure consistency and appropriateness
• Accountable for ensuring compliancy with all Company policies and procedures
• Maintains a high level of confidentiality concerning all company matters including, but not limited to, personnel actions, legal actions, terminations, and organizational plans
• Serves as a point of contact with regard to site employee relations issues, and assists employees and management by providing guidance and coaching, as well as conducts effective, thorough and objective investigations, reports the findings, recommends and assists with implementation of resolution
• Maintains records for all site employee information such as personnel actions, personnel data, compensation, benefits, tax data, attendance, performance review and termination date and reason
• Collaborate as needed with the Corporate HR team to manage and report on all Worker’s Compensation, FMLA and Leave reports and filings to ensure compliance.

Minimum Qualifications:

• Bachelor’s degree in Human Resources or related field
• At least 5 years of experience in the Human Resources field
• At least 3 years in the Human Resources Generalist position
• Experience and exposure to a contact center environment preferred
• Data Analytics and HRIS systems and data management experience
• Must possess excellent organizational and prioritization skills to maintain and address multiple assigned projects and expectations.
• Working knowledge of the major functional areas of HR including recruiting/staffing, policy administration, employee relations, benefits/payroll administration, and state and federal employment laws including but not limited to FMLA, COBRA, ADA, USERRA
• Excellent communication (spoken, written, and presentation) skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
• Working knowledge of HRIS systems
• Bilingual in English and Spanish preferred, but not required
• SHRM-CP preferred

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• $70,000.00 annual salary