Senior HRIS Analyst

Clayton Homes (New); Maryville (TN); On-site; USD 70,000 - 100,000; Full time

Job summary

Clayton Homes is seeking an HRIS Specialist to be a key part of the People Operations team. This role involves designing and maintaining HR platforms, supporting daily operations, and enhancing Workday functionality. The ideal candidate will have a Bachelor's degree and at least 5 years of relevant experience, with strong technical skills in HR software and project management.

Benefits

Flexible health, dental, and vision benefits package

Competitive 401K programs with company matching

Paid parental leave

Tuition reimbursement

Paid time for volunteering

Onsite fitness facility and wellness programs

Qualifications

• 5+ years’ experience in cloud HR software applications.
• Experience with Workday preferred.
• Practical understanding of HR disciplines including Benefits and Payroll.

Responsibilities

• Support daily HR operations and Workday enhancements.
• Design and configure HR technology to meet business needs.
• Serve as a technical lead for HRIS projects.

Skills

Problem-solving

Customer Service

Data Maintenance

Project Management

Interpersonal Skills

Education

Bachelor's degree or technical HR-related equivalent

Tools

Microsoft Office (Excel)

Workday HCM

Job description

This role is an essential part of the HRIS Team within People Operations, working to design and deliver solutions by configuring and maintaining Clayton’s HR platforms. The role will support daily HR operational needs and Workday enhancements for the enterprise, participate in important compliance and internal audit procedures, act as a lead on HR projects, and contribute to the HR platform strategic roadmap executed by the team. This hands-on role will require close collaboration with the different teams within Clayton.

Primary Functions:

• Respond to complex support and troubleshooting requests; respond to advanced support and troubleshooting requests as needed.
• Provide positive and effective customer service to end users including HR professionals, accountants, business leaders, and others dependent on our HR platforms.
• Triage requests based on severity to act with an appropriate level of urgency in resolving or escalating issues.
• Perform regular data maintenance which includes mass loading data or facilitating transactions in bulk.
• Serve as an escalation point for complex technical questions and issues worked on by teammates.
• Responsible for designing and configuring HR technology to support business needs and ensuring it is presented to team members in a professional, effective, simple, and aesthetically pleasing manner.
• Uphold processes and procedures to ensure the uniform, efficient, compliant, and effective management of the HRIS.
• Support vendor releases including impact analysis, testing new features, and identifying opportunities to leverage new functionality.
• Identify and fulfill needs for the development, implementation, and maintenance of training materials to support the HRIS.
• Author Workday reports for internal team audiences in support of maintaining Clayton’s HR technology.
• Network and engage with HRIS peers, industry groups, and other resources to stay abreast of trends to help Clayton innovate around its use of HR technology.
• Support and mentor teammates through applicable technical development.
• Design and facilitate system audits and proactive processes which protect data integrity and purpose.
• Actively participate conversations navigating project intake, scope development, and project planning.
• Serve as liaison between project team and HRIS Supervisor on applicable projects, when applicable.
• Serve as a technical lead for HRIS projects.
• Lead the formulation of stakeholder options, timelines, and accountability for assigned work.
• Utilize the team’s project and task-tracking tools to log work accurately.
• Maintain successful outcomes on multiple concurrent projects.
• Support and mentor teammates through technical obstacles and project organization.
• Other duties as assigned.

Qualifications:

• Bachelor's degree or technical HR-related equivalent
• Minimum 5 years’ experience supporting cloud HR software applications in a configuration and troubleshooting role
• Strong experience in Microsoft Office tools including Excel
• Sound ethical judgment and the ability to be trusted to work with sensitive information
• Detail-oriented with good organization and project management skills
• Can operate independently and prioritize work requirements with little to no supervision
• Team player, self-starter, and motivated with the ability to multi-task while meeting deadlines
• Excellent interpersonal, verbal, and written communication skills and the ability to interact with a diverse group of team members, including HR staff, managers, technology professionals, and subject matter experts
• Ability to productively mentor teammates in areas of technical expertise
• Documenting recurring processes and solutions
• Possess strong analytical and problem-solving skills
• Practical understanding of the HR discipline including Benefits, Core HR, Learning, Payroll, Recruiting, and Talent Management
• Workday HCM experience preferred including business processes, calculated fields, and condition rules
• Experience documenting requirements, processes, and test cases preferred
• Experience working in an HCM supporting 10,000+ workers preferred

Why Clayton?

Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.

As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

Clayton is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women.

At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.

Clayton’s Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga / barre studio, volleyball and basketball courts, walking paths, and a disc golf course.

Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00015

Shared Services

This role is an essential part of the HRIS Team within People Operations, working to design and deliver solutions by configuring and maintaining Clayton’s HR platforms. The role will support daily HR operational needs and Workday enhancements for the enterprise, participate in important compliance and internal audit procedures, act as a lead on HR projects, and contribute to the HR platform strategic roadmap executed by the team. This hands-on role will require close collaboration with the different teams within Clayton.

Primary Functions:

• Respond to complex support and troubleshooting requests; respond to advanced support and troubleshooting requests as needed.
• Provide positive and effective customer service to end users including HR professionals, accountants, business leaders, and others dependent on our HR platforms.
• Triage requests based on severity to act with an appropriate level of urgency in resolving or escalating issues.
• Perform regular data maintenance which includes mass loading data or facilitating transactions in bulk.
• Serve as an escalation point for complex technical questions and issues worked on by teammates.
• Responsible for designing and configuring HR technology to support business needs and ensuring it is presented to team members in a professional, effective, simple, and aesthetically pleasing manner.
• Uphold processes and procedures to ensure the uniform, efficient, compliant, and effective management of the HRIS.
• Support vendor releases including impact analysis, testing new features, and identifying opportunities to leverage new functionality.
• Identify and fulfill needs for the development, implementation, and maintenance of training materials to support the HRIS.
• Author Workday reports for internal team audiences in support of maintaining Clayton’s HR technology.
• Network and engage with HRIS peers, industry groups, and other resources to stay abreast of trends to help Clayton innovate around its use of HR technology.
• Support and mentor teammates through applicable technical development.
• Design and facilitate system audits and proactive processes which protect data integrity and purpose.
• Actively participate conversations navigating project intake, scope development, and project planning.
• Serve as liaison between project team and HRIS Supervisor on applicable projects, when applicable.
• Serve as a technical lead for HRIS projects.
• Lead the formulation of stakeholder options, timelines, and accountability for assigned work.
• Utilize the team’s project and task-tracking tools to log work accurately.
• Maintain successful outcomes on multiple concurrent projects.
• Support and mentor teammates through technical obstacles and project organization.
• Other duties as assigned.

Qualifications:

• Bachelor's degree or technical HR-related equivalent
• Minimum 5 years’ experience supporting cloud HR software applications in a configuration and troubleshooting role

• Strong experience in Microsoft Office tools including Excel

• Sound ethical judgment and the ability to be trusted to work with sensitive information

• Detail-oriented with good organization and project management skills

• Can operate independently and prioritize work requirements with little to no supervision

• Team player, self-starter, and motivated with the ability to multi-task while meeting deadlines

• Excellent interpersonal, verbal, and written communication skills and the ability to interact with a diverse group of team members, including HR staff, managers, technology professionals, and subject matter experts
• Ability to productively mentor teammates in areas of technical expertise

• Documenting recurring processes and solutions

• Possess strong analytical and problem-solving skills

• Practical understanding of the HR discipline including Benefits, Core HR, Learning, Payroll, Recruiting, and Talent Management

• Workday HCM experience preferred including business processes, calculated fields, and condition rules

• Experience documenting requirements, processes, and test cases preferred
• Experience working in an HCM supporting 10,000+ workers preferred

Why Clayton? Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more. As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program. Clayton is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women. At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members. Clayton’s Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga / barre studio, volleyball and basketball courts, walking paths, and a disc golf course. Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00015

Shared Services

Our Story

Our passion is simple, and it's been our focus since 1956. We want to help people across America achieve the dream of homeownership. Today we build, sell, finance and insure our homes from coast to coast.

Clayton is organized into six businesses that offer opportunities across multiple industries. Our success is in our team members - join our team and see how you can make us stronger.

Clayton Shared Services (Corporate)

Corporate team members help support each business under the Clayton umbrella. This includes everything from our wellness team, internal audit, accounting/finance, digital marketing, legal, facilities and much more! We believe our strength is our people and we attract those who make us better. Our team members are encouraged to try new things, have a strong work-life balance and continue to grow their skill sets.

Information Technology

We are in the middle of a digital transformation, and at Clayton Technology, our team members get that. Our collaborative and innovative culture encourages team members to grow to their full potential. With over 350 information technology team members, we help drive and support every business unit at Clayton by providing innovative technology solutions. Clayton Tech provides services to the entire company, including everything from strategy and planning to software development and IT operations.

Clayton Home Building Group

Clayton Home Building Group has more than 12,000 team members across the United States, currently building more than 45,000 homes per year. We are committed to providing quality, beautiful homes to families across America, and it’s all possible with the knowledge and expertise of our hardworking team members.

Clayton Retail

More than 1,900 team members support Clayton Retail, with over 350 retail centers across the United States. Our home consultants help customers choose from hundreds of floor plans and customize a new home to meet their needs. Clayton Retail, alongside our eight other retail brands, sells more than 17,000 homes annually, as we help people achieve the American dream of homeownership.

Clayton Connect

Clayton Connect, part of Clayton Home Building Group, is responsible for safely transporting our homes and making sure they arrive free of damage. More than 200 team members cover an average of 6,000 miles a day, knowing they are doing more than delivering a home - they are delivering a family’s dream.