Senior HRBP: AI-Driven People Strategy Lead

ServiceNow; Texas; On-site; USD 110,000 - 160,000; Full time

Job summary

ServiceNow is seeking a strategic HR leader to influence key business decisions and drive talent initiatives in a fast-growing environment. You will partner with People Partners, COEs, and Ops to deliver fit-for-purpose HR solutions and develop leaders across the organization.

The role emphasizes strategic workforce planning, leadership development, and culture improvement, with an expected impact on business performance and engagement as the company scales.

Qualifications

• Experience applying AI to HR processes and decision-making.
• Direct client support and coaching alongside team development.
• Excellent interpersonal and communication skills.
• Ability to thrive in unstructured, high-growth environments.

Responsibilities

• Understands the overall business direction and impact of people decisions to influence business objectives.
• Contributes to business growth by operationalizing talent initiatives.
• Identifies and enables initiatives that improve culture, effectiveness, and engagement.
• Acts as the voice of the business in HR and partners to ensure fit-for-purpose HR solutions.
• Coaches senior leaders and advises on leadership development.
• Uses data and trends to guide leadership and measure success.
• Provides strategic advice on workforce planning, calibration, organization design, and leadership development.

Skills

AI in HR

Coaching leaders

Interpersonal skills

Communication

Change management

Data analysis

Job description

ServiceNow is seeking a strategic HR leader to influence key business decisions and drive talent initiatives in a fast-growing environment. You will partner with People Partners, COEs, and Ops to deliver fit-for-purpose HR solutions and develop leaders across the organization.

The role emphasizes strategic workforce planning, leadership development, and culture improvement, with an expected impact on business performance and engagement as the company scales.