Senior HR Technology Program Manager – Global Impact

Royal Caribbean Group; Miami (FL); On-site; USD 140,000 - 200,000; Full time

Job summary

Royal Caribbean Group is seeking a Senior Manager, Program Management within the HR Technology Team to lead enterprise-wide HR technology programs. You will oversee governance, outcomes, and cross-functional collaboration with HR, IT, and business units to deliver scalable, data-driven technology solutions.

The role requires a minimum of 10 years in HR technology or program management, with a track record of large-scale HR system implementations and global portfolio leadership.

Qualifications

• Bachelor’s degree in Business Administration, Human Resources, Information Systems, or related field.
• PMP, Agile, or other project management certification preferred.
• Master’s degree is a plus.
• Minimum of 10 years of progressive HR technology or program management experience.
• Proven experience leading enterprise HR system implementations (e.g., Workday, SAP SuccessFactors, Oracle HCM).
• 3+ years managing teams or cross-functional project leadership.
• Strong track record managing global or enterprise-scale HR technology portfolios.

Responsibilities

• Leads end-to-end program management for HR technology initiatives, including system implementations, upgrades, and integrations.
• Oversees project governance structures, ensuring programs are delivered on time, within budget, and aligned with organizational priorities.
• Collaborates with HR, IT, and business teams to define program objectives, deliverables, success metrics, and resource plans.
• Drives change management, communications, and training strategies to maximize adoption and engagement for new technologies.
• Manages a portfolio of projects across HR domains such as Talent Management, Compensation, Benefits, and Workforce Planning.
• Ensures compliance with data security, privacy, and operational risk frameworks within all technology programs.
• Develops and maintains long-term roadmaps for HR technology evolution, emphasizing scalability and global consistency.
• Provides leadership, guidance, and coaching to project managers, analysts, and technical leads.
• Partners with vendors and external partners to deliver strategic technology solutions and manage service levels.
• Prepares executive updates, dashboards, and insights on project performance, risks, and opportunities for optimization.

Skills

Program management

Stakeholder management

Leadership

Change management

Communication

Agile / PMP

Education

Bachelor's degree in a related field

Master's degree preferred

Tools

MS Project

Smartsheet

Jira

Job description

Royal Caribbean Group is seeking a Senior Manager, Program Management within the HR Technology Team to lead enterprise-wide HR technology programs. You will oversee governance, outcomes, and cross-functional collaboration with HR, IT, and business units to deliver scalable, data-driven technology solutions.

The role requires a minimum of 10 years in HR technology or program management, with a track record of large-scale HR system implementations and global portfolio leadership.