Senior HR Strategy & Compliance Consultant

Human Resources Exam SHRM; New York (NY); On-site; USD 121,000 - 151,000; Full time

Job summary

Justworks seeks a Senior HR Consultant to partner with customers, lead HR strategy, and drive proactive HR solutions across Success, Legal, Marketing, Sales and Product teams. You will mentor peers, educate on HR best practices, and help clients navigate employment law updates with empathy and clarity.

You will manage long-term projects, create HR content and tools, and champion our CO-GIS values while driving customer success and operational excellence for our diverse US-based clients.

Qualifications

• Minimum 7 years experience at the HR Generalist, HR Business Partner, HR Manager, or Employee Relations Manager level.
• Experience handling compliance across multiple US states.
• At least 1 HR certification: PHR, SPHR, SHRM-CP, or SHRM-SCP.
• If not certified, certification must be obtained within the first six months of employment - Justworks will provide financial support.
• Nice to have: Experience in tech, consulting, SaaS, and/or PEO environments.
• Global HR experience.
• Fluency in additional languages (especially Spanish).

Responsibilities

• Provide strategic HR guidance for assigned customers – including strategic assessments + action plans, handbook review, proactive HR compliance guidance, and program development – to help them achieve their HR and business goals.
• Serve as primary point of contact for assigned customers, educating them on HR best practices and working through creative solutions to effectively answer their complex HR questions.
• Coach and mentor fellow HR Consultants, supporting them in their day-to-day work, and providing quality assurance feedback.
• Balance time spent on customer-facing interactions and on deliverables for customers.
• Create HR-related content, tools, and experiences, for external and internal uses.
• Work with other Consultants on optimizing efficiencies across the entire team, including the integration of AI tools.
• Manage longer-term projects – such as our customer compliance newsletter and customer learning opportunities (such as webinars) – inclusive of scoping, providing feedback and inputs, and setting and meeting deadlines.
• Partner with Legal, Product, and Revenue teams on upcoming employment legislation – how it impacts Justworks customers and how we will best support them through change.
• Explain complicated compliance and HR concepts in simple, user-friendly terms.
• Display a high level of professionalism and compassion when working with each account on sensitive matters.
• Perform other related duties as assigned.

Skills

HR strategy

Customer collaboration

Coaching & mentorship

Change management

Communication

Education

PHR, SPHR, SHRM-CP, SHRM-SCP certifications

Job description

Justworks seeks a Senior HR Consultant to partner with customers, lead HR strategy, and drive proactive HR solutions across Success, Legal, Marketing, Sales and Product teams. You will mentor peers, educate on HR best practices, and help clients navigate employment law updates with empathy and clarity.

You will manage long-term projects, create HR content and tools, and champion our CO-GIS values while driving customer success and operational excellence for our diverse US-based clients.