Senior HR Shared Services Specialist - Process Optimization

Morgan Hunter; Kansas City (MO); Hybrid; USD 85,000 - 105,000; Full time

Job summary

Morgan Hunter is partnering with a large organization to add a Senior HR Shared Services Specialist to its HR team in Kansas City, MO. This long-term contract role focuses on evaluating and improving HR service delivery, streamlining processes, and building a scalable approach as the organization grows.

The ideal candidate will have HR Shared Services experience, strong process-improvement skills, and the ability to partner across HR functions, including Payroll, HRIS, and Talent Acquisition

Qualifications

• Experience in HR Shared Services or enterprise HR operations.
• Strong understanding of employee lifecycle transactions and HR processes.
• Experience evaluating and improving high-volume HR workflows.
• Analytical mindset with problem-solving skills and process improvement focus.
• Ability to identify exceptions, trends, and issues requiring escalation.

Responsibilities

• Evaluate current HR workflows, processes, and transaction volume.
• Identify bottlenecks, redundancies, and opportunities for efficiency.
• Recommend standardization, streamlining, and automation of HR processes.
• Review HR transactions and trends to proactively identify potential issues.
• Improve shared inbox workflows, request routing, and escalation processes.
• Support development of best practices for a growing HR function.
• Partner with Payroll, HRIS, Talent Acquisition Operations, HR Business Partners, and other HR teams.
• Provide guidance and support to the team on complex requests and process improvements.

Skills

Process Improvement

HR Operations

Data Analysis

Workflow Optimization

Tools

SAP SuccessFactors

Job description

Morgan Hunter is partnering with a large organization to add a Senior HR Shared Services Specialist to its HR team in Kansas City, MO. This long-term contract role focuses on evaluating and improving HR service delivery, streamlining processes, and building a scalable approach as the organization grows.

The ideal candidate will have HR Shared Services experience, strong process-improvement skills, and the ability to partner across HR functions, including Payroll, HRIS, and Talent Acquisition