Senior HR Manager: People, Policies & Programs

Pain Specialists of America; Austin (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

Pain Specialists of America is seeking a Human Resources Manager to lead employee relations, benefits, payroll, and employment programs within a healthcare setting. The role focuses on policy development, benefits administration, regulatory compliance, and guiding managers on performance and disciplinary actions.

Strong organizational skills and attention to detail are essential. This on-site position requires collaboration across departments, managing open enrollment, maintaining HRIS records

Qualifications

• Bachelor's degree or equivalent years of experience.
• Experience in the administration of benefits and compensation programs and other human resource programs.

Responsibilities

• Maintains all employee and applicant documentation as dictated by governing agencies.
• Manages and tracks all employee disciplinary action.
• Coaches, counsels and guides managers before executing employee disciplinary actions.
• Maintains and processes all Unemployment Notices of Entitlement and potential charges in a timely, efficient manner.
• Assists with recruitment tasks as needed (reviews applications, interviews).
• Administers various human resource plans and procedures for all organization personnel; assists in the development and implementation of personnel policies and procedures; prepares and maintains the employee handbook and the policies and procedures manual.
• Monitors tardy and absenteeism reports and ensures proper documentation is issued on employees who have excessive tardiness or absenteeism problems. Maintains and distributes report of vacation, sick, personal day and holiday use.
• Maintains employee personnel files.
• Ensures compliance with USCIS Form I-9 Employment Eligibility Verification; periodically audits Forms I-9.
• Distributes and monitors employee performance evaluations and ensures they are done in a timely manner (i.e., three months, six months, one year and yearly thereafter).
• Updates, monitors and maintains eligible salary adjustments/increases based on three- and six-month and one-year evaluations.
• Reports, maintains and monitors all workers' compensation case files; follows-up on open cases.
• Monitors employee eligibility for benefits plans. Reviews benefits with employees and processes enrollment, cancellation or changes. Organizes and manages annual open enrollment communications and election process.
• Administers COBRA for group health plans.
• Maintains and coordinates employee recognition programs.
• Partners with employees and management to communicate various human resource policies, procedures, laws, standards and other government regulations.
• Conducts exit interviews, analyzes data and makes recommendations to the management team for corrective action and continuous improvement.
• Responds to employee relation issues such as employee complaints, harassment allegations and civil rights complaints.
• Facilitates or provides training (including orientation) to the workforce.
• Represents management in investigating, answering and settling grievances, by arranging and scheduling grievance hearings between personnel, supervisor and the management team.
• Participates in administrative staff meetings and attends other meetings and seminars.
• Maintains company organization charts and the employee directory.
• Assists in evaluation of reports, decisions and results of department in relation to established goals. Recommends new approaches, policies and procedures to continually improve efficiency of the department and services performed.
• Maintains human resource information system records and compiles reports from the database.
• Maintains compliance with federal, state and local employment and benefits laws and regulations.

Skills

Detail Oriented

Exceptional organizational skills

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Suite

Job description

Pain Specialists of America is seeking a Human Resources Manager to lead employee relations, benefits, payroll, and employment programs within a healthcare setting. The role focuses on policy development, benefits administration, regulatory compliance, and guiding managers on performance and disciplinary actions.

Strong organizational skills and attention to detail are essential. This on-site position requires collaboration across departments, managing open enrollment, maintaining HRIS records