About the Role
The Senior Human Resources Generalist is an experienced member of the HR Business Partner team within the People Team, providing day-to-day HR support to employees, managers and assigned business groups across US business units. The role operates with a high degree of independence and judgment to address employee matters, execute people initiatives and coordinate projects and processes across the full employee lifecycle. The postholder partners closely with HR Business Partners and HR functional teams on performance management, employee engagement, talent development, organisational change and year-end processes, and acts as an execution lead for key HR projects, coordinating work across Generalists and Analysts. The HR Business Partner team provides direct HR support across all US business units to drive the attraction and retention of the talent needed to fulfil the organisation's priorities and objectives.
Key Responsibilities
- Provide timely and effective HR guidance to employees and managers across assigned business units, independently resolving regular and moderately complex employee issues and escalating more complex matters to the appropriate HR Business Partner.
- Serve as the primary HR contact and trusted advisor for select client groups and/or programmes, coordinating high-quality, consistent, proactive and timely HR services and coaching employees and managers on the interpretation and enforcement of company policies and procedures.
- Manage and lead the execution of projects and tasks associated with large people initiatives such as restructuring and mid-year and year-end processes, establishing timelines, processes, communications and tracking mechanisms and managing reporting, tracking and promotions.
- Partner closely with HR Business Partners and HR functional teams - including Talent Management, Talent Acquisition, Employee Relations, Compensation, HR Operations, Benefits and Legal - on performance management, employee engagement, talent development, organisational change and year-end processes
- Facilitating calibration sessions, coaching leaders on performance evaluations and supporting compensation planning.
- Support the full employee life-cycle, including onboarding, employee changes, organisational transitions and exits
- Manage the employee exit process, analyse turnover to detect trends, conduct exit interviews to gather feedback and identify themes, and assist with employee mobility needs such as immigration, relocation and sponsorship in partnership with legal and benefits teams.
- Identify opportunities to improve HR processes, tools, policies and the employee experience, developing recommendations and partnering with relevant stakeholders to implement changes.
- Provide guidance to HR Operations Analysts on the execution of assigned projects and, in partnership with HR Operations, process and ensure the accuracy of employee data and personnel files.
- Draft HR materials and documents, including performance improvement plans, first drafts of job descriptions for assigned business units, and meeting agendas, communications and presentations for leadership, employee and cross-functional meetings.
- Manage a diverse set of company-wide HR projects and initiatives as assigned, including ad hoc reporting and operational tracking such as training and programme attendance.
Required Experience & Qualifications
- Minimum of 5 years of related HR experience.
- Experience independently supporting employees and managers across multiple HR disciplines, including performance management, employee relations, talent processes and organisational change.
- Experience managing complex, cross-functional HR projects and recurring people processes from planning through execution.
- Ability to build and develop relationships and collaborate effectively.
- Ability to handle all HR information with a high degree of confidentiality and integrity.
- Strong working knowledge of HR practices, employment policies and the employee lifecycle.
- Business acumen and proficient Human Resources knowledge.
- Strong verbal and written communication skills and interpersonal skills, with an approachable and engaging style.
- Exceptional intuition, sensitivity, listening and problem-solving skills.
- Strong organisational, time management and project management skills, with the ability to manage multiple priorities simultaneously.
- Adaptable and able to work effectively in a fast-paced, evolving environment.
- Ability to work effectively with limited supervision.
- Detail-oriented.
- Ability to anticipate and work proactively with HRBPs to provide necessary HR solutions.
- Knowledge of HRIS systems.
Preferred Skills
- Bachelor's degree in Human Resources, Labour & Industrial Relations, general business, communications or psychology is preferred.
- Experience with Workday.
Workplace
Eligible employees currently have the option of working remotely one day per week.
Individuals working onsite in the New York and New Jersey offices must be fully vaccinated against COVID-19; accommodations will be discussed for individuals who cannot be vaccinated due to a medical reason or a sincerely held religious belief, practice or observance.
Benefits & Perks
- Annual discretionary performance bonus, awarded at the sole discretion of the company and subject to any terms and conditions set by the company.
- Medical, dental and vision insurance.
- Life/AD&D insurance.
- Short- and long-term disability.
- Fertility and family-forming assistance.
- Wellbeing allowance.
- Educational assistance.
- Mental health coaching/therapy.
- Tax-advantaged accounts such as HSA and healthcare/dependent care FSAs.
- 401(k) retirement plan.
- Time off benefits that include vacation, sick time and personal days.