HR Generalist

LotusWorks; Medford, Northern (MA, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Life, Short-Term & Long-Term Insurance

Training and Education Assistance

401k Retirement Plan

Extra Annual Leave

Maternity/Paternity Leave

Recognition Rewards

Job summary

LotusWorks seeks an experienced HR Generalist to support the employee lifecycle and partner with managers across multiple sites. You will coach teams, handle employee relations, and ensure consistent policy application while driving talent development and HR initiatives.

The role requires strong communication, discretion, and the ability to navigate a fast-paced, multi-site environment with up to 20% travel across US sites.

Qualifications

• Bachelor’s degree in HR/Business or related field.
• Active PHR/SHRM-CP preferred where applicable.
• Proof of education, licenses, and certifications as required.

Responsibilities

• Coaching Managers and their teams to solve problems and develop talent.
• Support org development and change management initiatives.
• Provide guidance on career development, performance improvement, and policy navigation.
• Support employee well-being and HR program delivery.
• Partner with immigration counsel on visas and work permits.
• Lead HR processes locally with standardized execution.
• Assist with annual performance and talent reviews.
• Investigate employee concerns and manage progressive discipline.
• Leverage people analytics to inform HR audits and KPI tracking.
• Travel up to 20% across US sites.

Skills

HR Generalist

Employee relations

Performance management

Coaching managers

Strong communication

Discretion

Multi-site coordination

Education

Bachelor’s degree in HR/Business

PHR/SHRM-CP preferred

Job description

The HR Generalist will provide hands-on HR support across the employee lifecycle, partnering closely with managers and employees to support talent development, employee relations, performance management, employee well-being, and HR programs. This role will serve as a trusted resource to managers, helping them navigate employee matters, develop their teams, and effectively apply HR policies and processes. The ideal candidate will be comfortable working in a fast-paced, multi-site environment and balancing day-to-day HR support with broader organizational initiatives.

Responsibilities:

Coaching Managers and their teams

• Providing day-to-day coaching to help managers problem solve
• Support org development and change management
• Offer coaching on career development, performance improvement, and navigating company policies to help employees maximize their potential and maintain a positive work environment

Employee Well-being

• Supporting the social and psychological well-being of employees
• Helping to deliver programs and initiatives related to employee well-being

Talent Planning

• Coach managers on career paths and development plans for their top performers
• Actively partner with managers to identify underperforming employees and develop strategies for improvement.
• Support annual performance and talent review processes

Employee Relations

• Coaching managers to address conflicts and build/execute resolution plans
• Investigating employee complaints/grievances and developing recovery plans
• Actively managing and educating the progressive discipline program

Data & Analytics

• Leveraging people analytics and reporting techniques to support business KPI’s and HR audits.

Policy and Procedures

• Translating HR policies and procedures to meet business needs
• Executing HR processes locally with a standardized approach

Training Content Delivery

• Providing management and employee training
• Supporting annual HR processes, such as performance reviews and calibrations

Employee/Manager Services

• Partner with immigration attorneys to facilitate the visa’s, green cards, work permits, etc.
• Completion and processing of employee life cycle changes

Miscellaneous

• Champion and participate in ad hoc HR projects
• Undertake other duties as assigned, based on organizational needs and priorities
• Travel commitment up to 20% across US sites.
• Any other duties or responsibilities that may be assigned to you in your role.

Skills Required:

• 3-5 years of experience as an HR Generalist or in a similar HR role is required
• Proficient in HR policies, practices, and employment law
• Experience supporting employee relations, performance management, and manager coaching
• Strong communication, interpersonal, and problem-solving skills
• Ability to handle confidential and sensitive employee matters with discretion
• Comfortable working across multiple sites and partnering with employees and managers at various levels of the organization

Education / Licenses / Certifications

• Bachelor’s degree in Human Resources, Business, or related field, is required
• Active PHR/SHRM-CP preferred
• Proof of education, licenses, and certifications will be required where applicable

Benefits:

• Medical, Dental and Vision Insurance
• Life, Short-Term, Long-Term Disability Insurance
• Training and Education Assistance
• 401k Retirement Plan
• Extra Annual Leave with Years of Service
• Maternity/Paternity Leave
• Recognition Rewards