Senior HR Director, Partner Services & Operations

University of Colorado; Boulder (CO); Hybrid; USD 136,000 - 175,000; Full time

Job summary

The University of Colorado Boulder seeks an HR Director for Partner Services, Operations to provide senior HR leadership for the Office of the Senior Vice Chancellor for Operations and the units it supports.

This role advises executive leaders on complex HR issues, oversees HR staff, and partners with central HR, Legal and Employee Relations to ensure compliant, effective workforce planning and organizational development across a public-sector higher education setting.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Five or more years of progressive professional human resources experience, including lead or supervisory responsibility.
• Experience providing HR consultation across multiple HR areas, such as workforce planning, employee relations, compensation, performance management, engagement, organizational development, policy interpretation, leave or ADA processes, or HR operations.
• Experience advising senior leaders on workforce planning, organizational effectiveness, or people-related initiatives.
• Experience leading, supervising, coaching, or assigning work to HR staff or HR professionals.
• Experience applying employment laws, policies, documentation standards, and HR best practices to support organizational needs and reduce risk.

Responsibilities

• Serve as a senior HR advisor to executive and unit leaders on complex workforce, organizational, employee and compliance matters.
• Translate divisional priorities and operational goals into integrated workforce, talent, and HR plans, processes and recommendations.
• Advise leaders on sensitive personnel issues, leadership staffing decisions, talent risks, policy interpretation, employee relations concerns, succession, organizational change and workforce continuity.
• Work with central HR (Employee Relations, Talent Acquisition, Organizational and Employee Development), Legal, and other subject-matter experts to ensure recommendations are coordinated, compliant and consistent with university practice.
• Use workforce data, HR analytics, professional judgment and knowledge of the organization to support leaders' decision-making.
• Provide direct leadership and supervision for the HR team supporting Operations units by establishing priorities and service expectations, assigning and reviewing work, coaching staff and building team capacity.
• Serve as the divisional escalation point for complex, sensitive, or high‑risk HR matters requiring senior‑level judgment, coordinated review, or executive awareness.
• Review HR team deliverables, communications, and recommendations for accuracy, consistency and alignment with university practices and the Senior Vice Chancellor for Operations' vision.
• Provide direct supervision, performance guidance, training, coaching, and development for HR team members to strengthen generalist skills, compliance knowledge, sound judgment and consistent service delivery.
• Evaluate and improve unit‑level HR programs, workflows and processes.

Skills

HR leadership

Executive advisory

Workforce planning

Employee relations

Compensation practices

Performance management

Organizational development

Policy interpretation

HR analytics

Change management

Education

Bachelor's degree or equivalent

Master's degree in HR or related field

Job description

The University of Colorado Boulder seeks an HR Director for Partner Services, Operations to provide senior HR leadership for the Office of the Senior Vice Chancellor for Operations and the units it supports.

This role advises executive leaders on complex HR issues, oversees HR staff, and partners with central HR, Legal and Employee Relations to ensure compliant, effective workforce planning and organizational development across a public-sector higher education setting.