Senior HR Business Partner: Strategy & Change (Hybrid)

Athenahealth India; Boston (MA); On-site; USD 126,000 - 214,000; Full time

Benefits offered by this job

Commuter support

Employee assistance programs

Tuition assistance

Employee resource groups

Collaborative workspaces

Office dogs

Job summary

athenahealth is seeking an experienced HR Business Consultant, Senior Manager to shape people strategy for two major organizations. You will partner with senior and executive leaders across Customer Success, Sales and Marketing to influence organizational design, talent planning and leadership effectiveness.

The role guides workforce strategy, succession planning, and change management, collaborating with HR centers of excellence to drive scalable, data-driven people solutions for business

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.
• 10-15 years of experience in Human Resources, including progressive experience in HR business partnership or related strategic HR roles.
• Experience supporting Customer Success, Sales, and/or Marketing divisions in a business-facing HR role.
• Experience supporting senior leadership and executive leadership on organizational design, talent planning, succession planning, and leadership advising.
• Experience using workforce data and people insights to inform recommendations and decisions.
• Knowledge of core HR disciplines, including performance management, employee relations, compensation practices, and change management.
• Ability to operate effectively in a matrixed environment and manage priorities across large, complex organizations.
• Strong written and verbal communication skills with the ability to present clear recommendations to varied audiences.
• Demonstrated curiosity and capability in leveraging AI tools to enhance HR effectiveness, with the ability to identify opportunities for AI application in talent and organizational work.

Responsibilities

• Partner with senior leadership and executive leadership across Customer Success, Sales, and Marketing to align people strategies with business priorities and operating goals.
• Lead talent planning activities, including succession planning, talent reviews, and development planning for critical roles and leadership pipelines.
• Advise leaders on organizational design, team effectiveness, and workforce planning to support scale, delivery, and business performance.
• Consult on employee relations, performance management, and organizational risk matters with sound judgment and consistency.
• Analyze workforce data, organizational trends, and talent insights to identify priorities and recommend actions.
• Collaborate with centers of excellence and HR partners to implement programs, processes, and solutions that support the business.
• Guide change management planning for business initiatives that affect teams, roles, structures, or ways of working.
• Support annual people processes such as performance cycles, compensation planning, and promotion reviews.
• Contribute to the development and refinement of HR practices, tools, and frameworks that improve manager effectiveness and team operations.
• Facilitate leadership discussions focused on organizational health, decision-making effectiveness, and role clarity.
• Identify opportunities to improve workflows and apply technology, including AI-enabled tools, to increase HR efficiency and insight generation.
• Partner with talent acquisition on hiring strategies for leadership and specialized roles within Customer Success, Sales, and Marketing.
• Participate in cross-functional projects that support enterprise workforce priorities and organizational initiatives.
• Document and communicate recommendations, decisions, and action plans with clarity for stakeholders across multiple levels.

Skills

Talent planning

Leadership alignment

Organizational design

Workforce strategy

Executive stakeholder management

Education

Bachelor’s degree or equivalent

Tools

AI tools

Data analytics tools

Job description

athenahealth is seeking an experienced HR Business Consultant, Senior Manager to shape people strategy for two major organizations. You will partner with senior and executive leaders across Customer Success, Sales and Marketing to influence organizational design, talent planning and leadership effectiveness.

The role guides workforce strategy, succession planning, and change management, collaborating with HR centers of excellence to drive scalable, data-driven people solutions for business