HR Business Consultant, Senior Manager

athenahealth; Boston (MA); On-site; USD 126,000 - 214,000; Full time

Benefits offered by this job

Annual discretionary bonus

Equity plans

Health and financial benefits

Job summary

athenahealth is seeking a Senior Manager, HR Business Consultant to shape people strategy across Customer Success, Sales, and Marketing. You will partner with senior leaders to design organizations, plan leadership pipelines, and guide workforce initiatives that scale with the business.

You will leverage workforce data and AI-enabled tools to inform decisions, support performance cycles, compensation planning, and leadership development, while promoting an inclusive, high-performing culture.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.
• 10–15 years of experience in Human Resources, including strategic HR partnership roles.
• Experience supporting senior and executive leadership on organizational design and talent planning.
• Experience with workforce data and people insights to inform decisions.
• Ability to operate in a matrixed environment and manage multiple priorities.

Responsibilities

• Partner with senior and executive leadership across Customer Success, Sales, and Marketing to align people strategies with business goals.
• Lead talent planning activities, including succession planning and development planning for leadership pipelines.
• Advise on organizational design, team effectiveness, and workforce planning to support scale.
• Consult on employee relations, performance management, and organizational risk with sound judgment.
• Analyze workforce data and trends to identify priorities and actions.
• Collaborate with centers of excellence to implement HR programs and processes.
• Guide change management for initiatives affecting teams and roles.

Education

Bachelor’s degree or equivalent combination of education and relevant experience

Job description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

HR Business Consultant, Senior Manager

Role summary:

Help shape the people strategy for two of athenahealth’s largest and most dynamic organizations. This role serves as a strategic HR partner supporting senior leadership and executive leadership across Customer Success, Sales, and Marketing divisions. The HR Business Partner Senior Manager provides counsel on organizational design, talent planning, leadership effectiveness, and workforce strategy to help leaders deliver business outcomes at scale. This person will report to theHR Business Partner Consultant, Executive Director.

Team summary:

The HR Business Partner Consulting team serves as strategic HR advisors to key areas of the athenahealth business. The team partners closely with business leaders and HR center of excellence team’s to align people strategies with business priorities, helping organizations plan for growth, strengthen leadership capability, evolve team structures, and support long‑term organizational health. Through a combination of business insight, talent expertise, and cross‑functional partnership, the team helps leaders navigate change, improve organizational effectiveness, and create consistent, scalable people practices across athenahealth.

Essential Job Responsibilities:

• Partnerwith senior leadership and executive leadership across Customer Success, Sales, and Marketing to align people strategies with business priorities and operating goals.
• Leadtalent planning activities, including succession planning, talent reviews, and development planning for critical roles and leadership pipelines.
• Adviseleaders on organizational design, team effectiveness, and workforce planning to support scale, delivery, and business performance.
• Consulton employee relations, performance management, and organizational risk matters with sound judgment and consistency.
• Analyzeworkforce data, organizational trends, and talent insights to identify priorities and recommend actions.
• Collaboratewith centers of excellence and HR partners to implement programs, processes, and solutions that support the business.
• Guidechange management planning for business initiatives that affect teams, roles, structures, or ways of working.

Additional Job Responsibilities:

• Supportannual people processes such as performance cycles, compensation planning, and promotion reviews.
• Contributeto the development and refinement of HR practices, tools, and frameworks that improve manager effectiveness and team operations.
• Facilitateleadership discussions focused on organizational health, decision‑making effectiveness, and role clarity.
• Identifyopportunities to improve workflows and apply technology, including AI-enabled tools, to increase HR efficiency and insight generation.
• Partnerwith talent acquisition on hiring strategies for leadership and specialized roles within Customer Success, Sales, and Marketing.
• Participatein cross‑functional projects that support enterprise workforce priorities and organizational initiatives.
• Documentand communicate recommendations, decisions, and action plans with clarity for stakeholders across multiple levels.

Expected Education & Experience:

• Bachelor’s degreeor equivalent combination of education and relevant experience.
• 10-15 years of experience in Human Resources, including progressive experience in HR business partnership or related strategic HR roles.
• Experience supporting Customer Success, Sales, and/or Marketing divisionsin a business‑facing HR role.
• Experience supporting senior leadership and executive leadership on organizational design, talent planning, succession planning, and leadership advising.
• Experience using workforce data and people insightsto inform recommendations and decisions.
• Knowledge of core HR disciplines, including performance management, employee relations, compensation practices, and change management.
• Ability to operate effectively in a matrixed environmentand manage priorities across large, complex organizations.
• Strong written and verbal communication skillswith the ability to present clear recommendations to varied audiences.
• Demonstrated curiosity and capability in leveraging AI tools to enhance HR effectiveness, with the ability to identify opportunities for AI application in talent and organizational work.

Expected Compensation

$126,000 - $214,000

The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job‑related experience, relevantknowledge and skills, how your qualifications compare to others in similar roles,and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long‑term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.

About athenahealth

Our vision:

In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture:

Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do‑ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission‑driven problem‑solvers with a deep desire to achieve our vision and make our time here count. Our award‑winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment:

Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

We also encourage a better work‑life balance for athenistas with our flexibility. While we know in‑office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,full‑time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here: athenahealth.com/careers

https://www.athenahealth.com/careers/equal‑opportunity