Senior HR BI Developer: Insights & Dashboards

JPMorganChase; Wilmington (DE); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorganChase in Wilmington seeks a Senior Associate Business Intelligence within the Employee Experience organization to deliver analytics that enable HR and business teams to make informed decisions. You will contribute to building new dashboards and reporting capabilities while maintaining legacy dashboards, responding to ad hoc needs, and ensuring data quality and governance.

This role blends development, operational reporting, and continuous improvement in a workforce analytics environment

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business Analytics, or a related field.
• 3+ years of experience in Business Intelligence, data analysis, or a related role.
• Familiarity with cloud-based BI tools and platforms.
• Foundational understanding of data visualization, dashboard design, and self-service analytics concepts ideally with Tableau, Snow, or Sigma.
• Strong analytical, problem-solving, and communication skills.
• Proven ability to collaborate effectively with stakeholders and team members.
• Demonstrated willingness to learn and adapt to new technologies and evolving business requirements.

Responsibilities

• Build and Enhance BI Products: Contribute to the design, development, and delivery of dashboards, reports, and curated datasets that support workforce and employee experience insights.
• Support Ad Hoc Reporting & Stakeholder Requests: Produce timely, accurate one-off analyses and recurring reports to answer evolving business questions, including quick-turn requests and executive-ready outputs.
• Maintain and Improve Legacy Dashboards: Own ongoing support for existing/legacy BI solutions fixing defects, updating logic/metrics, refreshing visuals, improving performance, and ensuring continuity during upstream data or system changes.
• Enable Self-Service Analytics: Help build and refine self-service tools and semantic layers so users can confidently explore data, understand definitions, and generate meaningful reports with less manual effort over time.
• Ensure Data Quality, Governance, and Compliance: Support data validation, reconciliation, access controls, documentation, and alignment to governance standards to maintain integrity, security, and auditability of BI solutions.
• Integrate with Cloud Data Platforms: Support integration of BI tools with cloud data platforms (e.g., Databricks) to improve scalability, reliability, and delivery of analytics assets.
• Delivery Execution (Agile / Roadmaps): Contribute to planning and execution managing work across feature development, maintenance, and ad hoc demand using agile practices, clear timelines, and stakeholder communication.

Skills

Analytical skills

Problem-solving

Communication

Stakeholder collaboration

Adaptability

Education

Bachelor's degree in Computer Science, Information Systems, Business Analytics, or a related field

Tools

Tableau

Snowflake

Sigma Computing

Job description

JPMorganChase in Wilmington seeks a Senior Associate Business Intelligence within the Employee Experience organization to deliver analytics that enable HR and business teams to make informed decisions. You will contribute to building new dashboards and reporting capabilities while maintaining legacy dashboards, responding to ad hoc needs, and ensuring data quality and governance.

This role blends development, operational reporting, and continuous improvement in a workforce analytics environment