Senior HPC Technical Account Manager

NVIDIA Corporation; Santa Clara (CA); On-site; GBP 60,000 - 100,000; Full time

Job summary

NVIDIA Corporation seeks an HPC Technical Account Manager or hardware engineer to serve as the main contact for enterprise customers, guiding them through complex installations and ongoing operations. You will engage with engineering, marketing and support teams to resolve issues and improve customer satisfaction.

The role emphasizes deep technical expertise in Linux, virtualization and data center technologies, plus hands-on experience with GPUs, AI accelerators, and modern tooling like

Qualifications

• Proven track record of in-depth customer support and debugging for hardware/software.
• Strong Linux and networking knowledge, LFCS/RHCSA or equivalent.
• Bachelor's degree or equivalent experience in a relevant field.

Responsibilities

• Resolve sophisticated technical issues for enterprise customers installation, operation, and maintenance.
• Collaborate with engineering, marketing and support teams to improve processes.
• Document standard methodologies for internal teams and customers.

Skills

Linux

Networking

Customer support

Problem-solving

Communication

Education

Bachelor's degree or equivalent

Tools

VMware

Docker

Kubernetes

Job description

NVIDIA Corporation seeks an HPC Technical Account Manager or hardware engineer to serve as the main contact for enterprise customers, guiding them through complex installations and ongoing operations. You will engage with engineering, marketing and support teams to resolve issues and improve customer satisfaction.

The role emphasizes deep technical expertise in Linux, virtualization and data center technologies, plus hands-on experience with GPUs, AI accelerators, and modern tooling like