Senior Housing Programs Manager

Abode; San Francisco (CA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health, vision, and dental covered (75

Paid time off: 19 days + 12 holidays

Voluntary benefits: FSA, EAP, Commuter

3% retirement match

Professional development and training

Dynamic, mission-driven culture

Job summary

Abode Services is seeking a Program Manager, Housing to oversee multiple housing programs for homeless individuals and families in San Francisco County. You will supervise Housing Services Coordinators, coordinate with County and City partners, manage contracts and budgets, and ensure program outcomes meet funding requirements.

The role requires a Bachelor's degree and 2 years in social work or rental housing programs, plus experience managing contracts over $1M.

Qualifications

• Bachelor’s degree in Psychology, Human Services, Social Work, Sociology, or related field required.
• 2 years of professional experience in social work, psychology or related fields and demonstrated experience in rental housing programs for low income, special needs households.
• 2 years managing complex contracts in excess of $1M.
• Experience in designing and operating effective programs including the development, implementation, and enforcement of well-designed policies and procedures.
• Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required.
• Basic knowledge and understanding of applicable federal, state, and local laws.
• Flexible schedule to work evening and weekend hours as needed.

Responsibilities

• Provide leadership and direction to all Abode Services programs under this umbrella.
• Manage multiple housing programs with the primary function of creating, sustaining, and growing relationships with community partners that enable Abode to provide appropriate housing to participants.
• Act as the primary liaison with all County and City departments and partners.
• Supervise Housing Services Coordinators and Housing Specialists and others, depending on the requirements of a particular program.
• Develop, implement, and monitor housing rental programs for homeless households.
• Supervise and maintain the inventory of affordable, appropriate housing units secured by a participant’s direct lease contract with a landlord.
• Participate as a member of the County Housing Team by attending management meetings, developing housing plans, reviewing budgets, and establishing policies and procedures of various rental subsidy programs.
• Provide assistance and expertise to landlords or service staff for conflict resolution, as appropriate.
• Responsible for contract compliance, reporting, and monitoring for multiple programs and funding streams, including financial reviews, budgets, and projections; chart audits; and managing funder relationships.
• Ensure compliance of Fair Housing rules and regulations, contract requirements and eviction procedures.
• Prepare and review monthly, quarterly, and annual reports which include, but are not limited to the following data: rent, subsidy and participant amounts, occupancy rate, participant demographic information and program eligibility and socio-economic data for monitoring purposes.
• Review monthly rent reports for accuracy, monitor and maintain monthly subsidy balance tracking and projection reports.
• Work closely with the finance team to ensure accuracy as it relates to invoicing to the county.
• Work with funding agencies to provide required information and implementation and monitoring procedures to insure proper data collection and reimbursement.
• Represent Abode Services’ housing programs at meetings with County Social Services Agency, and other collaborative service providers and City jurisdictional stakeholders.
• Submit all data in HMIS and other relevant systems.
• Other duties as assigned.

Education

Bachelor’s degree in Psychology, Human Services, Social Work, Sociology, or related field

Job description

Abode Services is seeking a Program Manager, Housing to oversee multiple housing programs for homeless individuals and families in San Francisco County. You will supervise Housing Services Coordinators, coordinate with County and City partners, manage contracts and budgets, and ensure program outcomes meet funding requirements.

The role requires a Bachelor's degree and 2 years in social work or rental housing programs, plus experience managing contracts over $1M.