Senior Housekeeping Manager – Guest Experience Leader

Driftwood Hospitality; Raleigh (NC); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Zusammenfassung

Driftwood Hospitality Management is seeking an experienced Hotel Housekeeping Manager to oversee the property's housekeeping operations, ensuring a clean and safe environment for guests. You will lead, train, and supervise the housekeeping team, align daily tasks with safety, sanitation standards, and brand expectations.

Responsibilities include managing budgets and supplies, scheduling staff around 24/7 operations, addressing guest inquiries and complaints, and upholding service scores.

Qualifikationen

• High School diploma or equivalent required.
• Previous hotel housekeeping manager experience required.
• Proven ability to lead, train, and supervise a team.
• Strong communication and interpersonal skills.
• Flexible to manage long hours and variable shifts.

Aufgaben

• Oversee housekeeping department and ensure safety, cleanliness, and guest satisfaction.
• Lead, train, and schedule staff according to brand standards.
• Monitor inventory and budget adherence for supplies.
• Address guest concerns and maintain service scores.
• Ensure compliance with MSDS and OSHA safety guidelines.

Kenntnisse

Hotel housekeeping management

Staff training and coaching

Budget and supplies management

Guest service excellence

Safety and sanitation standards

Communication skills

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Driftwood Hospitality Management is seeking an experienced Hotel Housekeeping Manager to oversee the property's housekeeping operations, ensuring a clean and safe environment for guests. You will lead, train, and supervise the housekeeping team, align daily tasks with safety, sanitation standards, and brand expectations.

Responsibilities include managing budgets and supplies, scheduling staff around 24/7 operations, addressing guest inquiries and complaints, and upholding service scores.