Senior Hospitality Operations Architect

The Wilkinson Firm; Jacksonville (FL); Hybrid; USD 80,000 - 100,000; Full time

Job summary

The Wilkinson Firm in Jacksonville is looking for an experienced hospitality operations professional to build and manage operational standards for high-stakes events. This role emphasizes creating an ops playbook, overseeing logistics, and ensuring seamless coordination across multiple venues.

The ideal candidate will have over 10 years of experience in hospitality operations with significant floor leadership. This position is a partnership model, allowing you to maintain your current role while contributing your expertise.

Qualifications

• Experience as a hotel banquet manager, F&B director, or similar role.
• Proven floor leadership in hospitality operations.
• Ability to manage high-stakes event operations and logistics.

Responsibilities

• Build the ops playbook with standards for various processes.
• Manage dispatch and logistics for crew coordination across markets.
• Lead high-stakes event operations for large events.

Skills

10+ years in hospitality operations

BEO fluency

Run-of-show fluency

Crew dispatch and logistics

Bilingual English / Spanish

Job description

The Wilkinson Firm in Jacksonville is looking for an experienced hospitality operations professional to build and manage operational standards for high-stakes events. This role emphasizes creating an ops playbook, overseeing logistics, and ensuring seamless coordination across multiple venues.

The ideal candidate will have over 10 years of experience in hospitality operations with significant floor leadership. This position is a partnership model, allowing you to maintain your current role while contributing your expertise.