Hospitality Operations Architect – Scale Elite Event Ops

The Wilkinson Firm; Orlando (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

The Wilkinson Firm is looking for a Hospitality Operations Manager to help build an ops engine that turns staffing into an operating partnership. You would oversee the ops playbook, manage event logistics, and coordinate performance across multiple markets.

The ideal candidate has 10+ years in hospitality operations with extensive experience in large-scale events.

This is a non-exclusive role, allowing you to maintain your current position while partnering with us.

Qualifications

• 10+ years in hospitality operations with significant floor leadership.
• Experience in large events and multi-event weeks.
• Understanding of operations versus staffing volume.

Responsibilities

• Build the ops playbook with various standards.
• Manage dispatch and logistics for events.
• Coordinate high-stakes event operations and post-event reconciliation.

Skills

Hospitality operations experience

Floor leadership

BEO fluency

Run-of-show fluency

Bilingual English/Spanish

Job description

The Wilkinson Firm is looking for a Hospitality Operations Manager to help build an ops engine that turns staffing into an operating partnership. You would oversee the ops playbook, manage event logistics, and coordinate performance across multiple markets.

The ideal candidate has 10+ years in hospitality operations with extensive experience in large-scale events.

This is a non-exclusive role, allowing you to maintain your current position while partnering with us.