Senior Homecare Office Manager

Senior Helpers Parent Account; Evergreen (CO); On-site; USD 58,000 - 75,000; Full time

Benefits offered by this job

Paid PTO

Employee Benefit Programs

Future advancement opportunities

Job summary

Senior Helpers is seeking an Office Manager to lead our Evergreen in-person office team. The role oversees the caregiver lifecycle, payroll, billing, EMR, staff scheduling, and ensures compassionate, high-quality care while building a positive workplace culture.

You will supervise clinical oversight, recruit and onboard caregivers, analyze performance data, and partner with leadership on marketing initiatives to expand community reach. Full-time, in-person role in Evergreen, CO.

Qualifications

• Minimum of two years in an office managerial setting; homecare, medical, executive admin asst., etc.
• Minimum of two years’ experience in the homecare industry preferred but not required.
• Ability to communicate pleasantly and effectively.
• Interact well with callers and internal staff.
• Possess a valid, unrestricted drivers license.
• Ability to lift at least 25 pounds unassisted.
• Demonstrate excellent verbal and written communication skills.
• Possess excellent client interaction skills.
• Be extremely versatile, adaptable and entrepreneurial.
• Possess a servant leader mentality.
• Be extremely collaborative with CPO/CEO and all team members.
• Have experience with a variety of the field’s concepts, practices, and procedures.
• Demonstrated ability to be a Team player.

Responsibilities

• Oversee day-to-day office operations including phone management, client relations, payroll, EMR management, and staff scheduling – including scheduling conflicts, emergencies, etc.
• Lead clinical oversight by completing assessments, supervisory visits, and skills verification.
• Ensure all caregivers are competent, trained, and supported in providing safe, high-quality care.
• Assist our Human Resources team with the recruitment, hiring and onboarding process for caregivers and new employees
• Conduct program evaluations and record reviews to maintain compliance and excellence.
• Collaborate with management to implement and refine operational procedures.Track, input and analyze performance data for the office, develop reports as needed.
• Serve as a mentor and resource to staff, maintaining the highest professional standards.
• Act as an advocate for clients, addressing concerns promptly and reinforcing a culture of safety and respect.
• Partner with leadership on marketing initiatives and growth strategies to expand our reach in the community – such as client appreciation and referral programs.
• Perform on-call duties as assigned. Perform other administrative and office tasks, as requested.

Job description

Senior Helpers is seeking an Office Manager to lead our Evergreen in-person office team. The role oversees the caregiver lifecycle, payroll, billing, EMR, staff scheduling, and ensures compassionate, high-quality care while building a positive workplace culture.

You will supervise clinical oversight, recruit and onboard caregivers, analyze performance data, and partner with leadership on marketing initiatives to expand community reach. Full-time, in-person role in Evergreen, CO.