Caregiver Development & Operations Coordinator

Senior Helpers Parent Account; Colorado Springs (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Profit Sharing Plan

Two Weeks of Paid Time Off

Future Advancement Opportunities

$22.00/hour

Job summary

Senior Helpers of Colorado Springs is seeking a Caregiver Development & Operations Coordinator to grow and support our caregiver team on-site in Colorado Springs, CO. This full-time role blends hands-on training with practical scheduling and office coordination to ensure high-quality care.

You’ll onboard and coach caregivers, run specialized programs, match staff to clients, manage time cards, and maintain care plans.

Qualifications

• Minimum 3 years of experience in home care, healthcare, senior services, caregiver training, or office administration.
• Strong communication, organization, and multitasking abilities.
• Ability to coach, mentor, and support caregivers with professionalism and empathy.
• Proficient with scheduling software, Microsoft Office, and general office systems.
• Warm, mission-driven mindset aligned with Senior Helpers of Colorado Springs.

Responsibilities

• Grow and develop caregiver team through onboarding, hands-on training, and specialized programs.
• Coordinate schedules, match caregivers to clients, and manage time cards.
• Build a positive caregiver culture with recognition programs and team‑building activities.
• Support daily office operations, including calls, walk-ins, and care plan updates.
• Strengthen client and caregiver communication and relay observations to the office.

Skills

Exceptional caregiving skills

Strong communication

Organization & multitasking

Coaching caregivers

Fast-paced adaptability

Attention to detail

Mission-driven mindset

Tools

Scheduling software

Microsoft Office

Job description

Caregiver Development & Operations Coordinator

Full Time | Colorado Springs, CO

Location: On‑Site

Join a Home Care Agency That Actually Values Its Caregivers

Senior Helpers of Colorado Springs is growing fast — and we’re looking for a passionate, people‑focused professional to help us build an exceptional caregiver team. If you love supporting caregivers, teaching skills, solving problems, and keeping operations running smoothly, this role is your chance to make a real impact.

This is not a corporate office job. This is hands‑on, heart‑centered work where you help caregivers feel confident, supported, and proud of the care they provide.

What You’ll Do

Grow and Develop Our Caregiver Team

You’ll assist with caregiver on‑boarding, teach hands‑on skills, deliver specialized programs (Senior Gems, Parkinson’s Care), and coach caregivers as they grow. You’ll be the person who helps them feel prepared, capable, and valued.

Keep Our Care Team Running Smoothly

You’ll help match caregivers to clients, support schedule changes, assist with call‑outs, and ensure time cards and schedules stay accurate. Your coordination helps clients receive consistent, high‑quality care.

Build a Positive, Supportive Caregiver Culture

You’ll be the go‑to resource caregivers trust. You’ll check in with them, celebrate their wins, support their challenges, and help create recognition programs and team‑building activities that make caregivers feel appreciated.

Support Daily Office Operations

You’ll help keep our office organized and welcoming — answering calls, assisting walk‑ins, maintaining caregiver files, and supporting care plan updates. You’ll also participate in our after‑hours call rotation.

Strengthen Client & Care Team Communication

You’ll help introduce caregivers to clients, relay important observations to the office team, and maintain warm, professional communication with families.

Qualifications

• Exceptional caregiving skills with the ability to demonstrate and model best‑practice techniques
• Minimum 3 years of experience in home care, healthcare, senior services, caregiver training, or office administration
• Strong communication, organization, and multitasking abilities
• Ability to coach, mentor, and support caregivers with professionalism and empathy
• Comfortable working in a fast‑paced environment with shifting priorities
• Proficient with scheduling software, Microsoft Office, and general office systems
• Reliable, detail‑oriented, and committed to maintaining compliance and accurate documentation
• Warm, mission‑driven mindset aligned with the values of Senior Helpers of Colorado Springs

Job Benefits:

• $22.00/hour
• Health Insurance
• Dental Insurance
• Vision Insurance
• Profit Sharing Plan
• Two Weeks of Paid Time Off
• Future Advancement Opportunities

Why This Role Matters

You’ll be a key part of shaping Senior Helpers of Colorado Springs into the best local home care agency in our community. Your work directly impacts caregiver confidence, client satisfaction, and the overall quality of care we deliver.

If you’re compassionate, organized, skilled in caregiving, and excited to help build something meaningful — we’d love to meet you.

About Senior Helpers:

We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers®. Senior Helpers® has been the nation's premier franchisor of in‑home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees.

We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws.