Senior Home Design Sales Specialist

Wayfair; Wilmette (IL); On-site; USD 25,000 - 36,000; Full time

Job summary

Wayfair is hiring for an in-store Retail Engagement role in Wilmette, IL. You will help customers discover the right home products, guiding them through the shopping journey with product expertise, a responsive service mindset, and a focus on closing sales.

You will leverage Wayfair’s digital tools and displays to support customers and build long-term relationships, contributing to store performance and a positive shopping experience in a fast-paced environment.

Qualifications

• 1+ year of experience in retail sales or customer-facing roles.

Responsibilities

• Lead with Connection: build authentic relationships by asking thoughtful questions to understand customer needs.
• Guide the Journey: support customers through the full shopping experience—from inspiration to purchase.
• Always Be Selling: drive sales through personalized recommendations, quote building, and closing the sale.
• Rapport Building & Follow-Through: build trust that extends beyond a single transaction.

Job description

Wayfair is hiring for an in-store Retail Engagement role in Wilmette, IL. You will help customers discover the right home products, guiding them through the shopping journey with product expertise, a responsive service mindset, and a focus on closing sales.

You will leverage Wayfair’s digital tools and displays to support customers and build long-term relationships, contributing to store performance and a positive shopping experience in a fast-paced environment.