Senior Heavy Truck Service Manager | Growth & Benefits

Excel; Winchester (VA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Strong compensation

Established markets and product培训

Strong benefits package

Stability and market leadership

Job summary

Excel Truck Group in Weyers Cave, VA is seeking a Heavy Truck Service Manager to lead the service department at a top Mid-Atlantic truck dealership. The role offers a starting salary around $100k per year with potential to reach $120k+ based on experience and performance.

Join a family-owned, growth-oriented organization with a strong market share, comprehensive benefits, and ongoing product training. You will manage the service team, liaise with manufacturers, and deepen relationships with

Responsibilities

• Manages our service team in every step maximizing the repair process for our customers.
• Act as a liaison with our manufacturers regarding all service support bulletins, notices and programs for our dealerships.
• Develops new and strengthens our existing customer relationships.
• As a primary point of contact for our dealership’s key Fleet customers.
• Maximizing the flow of repair orders within the Service department and closely coordinating with Parts for timely results.
• Communicate across all departments our customer opportunities and provide solutions in monthly meetings.
• Coordinate communications with management as fleet needs evolve.
• Lead by example and embrace Elite Support principles and safety commitments.
• Report to the General Manager on progress and status of issues.
• Ensure technicians are properly trained and certifications updated.

Job description

Excel Truck Group in Weyers Cave, VA is seeking a Heavy Truck Service Manager to lead the service department at a top Mid-Atlantic truck dealership. The role offers a starting salary around $100k per year with potential to reach $120k+ based on experience and performance.

Join a family-owned, growth-oriented organization with a strong market share, comprehensive benefits, and ongoing product training. You will manage the service team, liaise with manufacturers, and deepen relationships with