Service Manager - Heavy Truck Dept, Growth & Leadership

Kenworth Sales Company (East); Harrisonburg (VA); Vor Ort; USD 90.000 - 110.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) plan with company match

Paid vacation and personal leave

Flexible Spending Accounts

Zusammenfassung

Kenworth Sales Company (East) in Harrisonburg, VA is seeking a Service Manager to supervise the day-to-day operation of the service department, handle customer and fleet accounts, and lead technicians and staff. Salary ranges from $90,000 to $110,000 with incentive opportunities and a drug-free workplace policy.

The role focuses on profitability, quality work, and strong customer relations while maintaining safety and compliance guidelines. DOT regulations apply.

Qualifikationen

• High school diploma or equivalent required; college degree or technical certifications preferred.
• Proven supervisory experience in a heavy-duty truck repair facility or dealership.
• Strong communication and administrative skills with attention to safety and compliance.

Aufgaben

• Supervise service department personnel and analyze performance to improve profits.
• Hire, train, and certify technicians and support staff; conduct performance reviews.
• Sell labor and parts to achieve profit targets and know local market potential.
• Ensure paperwork and repair orders are accurate and compliant with policies.

Kenntnisse

English literacy

Organizational skills

Analytical skills

Written and verbal communication

Computer literacy

CDL preferred

Ausbildung

High school diploma or equivalent

College degree or technical certifications

Jobbeschreibung

Kenworth Sales Company (East) in Harrisonburg, VA is seeking a Service Manager to supervise the day-to-day operation of the service department, handle customer and fleet accounts, and lead technicians and staff. Salary ranges from $90,000 to $110,000 with incentive opportunities and a drug-free workplace policy.

The role focuses on profitability, quality work, and strong customer relations while maintaining safety and compliance guidelines. DOT regulations apply.