Heavy Truck Service Manager — Lead Fleet Growth

Excel; Harrisonburg (VA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

High compensation

Health plans

401k with match

Paid holidays

Tool, boot, glasses allowance

PTO and leave benefits

Job summary

Excel Truck Group in Weyers Cave, VA seeks a Heavy Truck Service Manager to lead our service department and drive growth in a top Mid-Atlantic dealership. Earn $100,000–$120,000 per year, with performance-based increases, in a stable, family-owned organization established since 1981.

Join a team with 40% market share, comprehensive benefits, vacation, and ongoing product training. We value veterans and offer a supportive environment with strong career advancement opportunities.

Qualifications

• Experience leading a service department in heavy trucks or automotive repair.
• Strong leadership and communication skills to direct a diverse team.
• Experience with fleet customers and dealer service operations is a plus.

Responsibilities

• Lead the service team to maximize repair flow, profitability and customer satisfaction.
• Coordinate with manufacturers on service bulletins, notices and programs.
• Develop and strengthen Fleet customer relationships as the primary contact.
• Maximize repair order throughput and collaborate with Parts for timely results.
• Communicate opportunities across departments and attend monthly meetings.
• Coordinate with management as fleet needs evolve and opportunities grow.
• Lead by example, embrace Safety and Elite Support principles.
• Report progress to the General Manager on issues and resolutions.
• Ensure technicians are properly trained and certifications are kept current.

Job description

Excel Truck Group in Weyers Cave, VA seeks a Heavy Truck Service Manager to lead our service department and drive growth in a top Mid-Atlantic dealership. Earn $100,000–$120,000 per year, with performance-based increases, in a stable, family-owned organization established since 1981.

Join a team with 40% market share, comprehensive benefits, vacation, and ongoing product training. We value veterans and offer a supportive environment with strong career advancement opportunities.