Senior Healthcare Sales Executive

Alliance Insurance Group; Honolulu (HI); Remote; USD 40,000 - 80,000; Full time

Job summary

Join a purpose-driven and rapidly growing company that is redefining senior care. As a Remote Phone Sales Manager, you will play a crucial role in educating families about our compassionate home care services and converting inquiries into loyal clients. This position emphasizes a relationship-based, consultative approach, requiring strong communication and empathy. You'll have the opportunity to make a direct impact on families during life-changing moments while working in a flexible, remote environment. If you are passionate about sales and making a difference in people's lives, this role is for you.

Benefits

Competitive Base Salary

Performance-Based Commission

Flexible Remote Work Environment

Ongoing Training and Development

Impactful Work with Families

Qualifications

• 1+ years of experience in phone-based sales, preferably in healthcare or home care.
• Proven ability to build rapport and close sales over the phone.

Responsibilities

• Lead and manage inbound and outbound phone sales efforts focused on home care services.
• Convert warm leads into clients by identifying care needs and offering tailored solutions.

Skills

Phone-based Sales Experience

Relationship Building

Communication Skills

Empathy

Organizational Skills

Tech-savvy

Tools

CRM Software

Call Tracking Systems

Remote Communication Tools

Job description

About Us

Malama Maika’i Health and Wellness Alliance is a rapidly growing senior in-home care agency founded in Hawaii, with expansion underway across Arizona and Florida. We’re known for delivering compassionate, high-quality care and supporting families through every step of their care journey. We're seeking a strategic and empatheticSales Managerto lead our remote phone-based sales operations and convert and help, families inquiring about care, into loyal clients.

Position Summary

We are looking for an experienced and drivenRemote Phone Sales Managerwho can oversee our inbound and outbound sales processes, focusing on educating families, converting inquiries into clients, and maintaining a strong referral presence. Unlike traditional sales roles, this position requires arelationship-based, consultative approachthat is heavily rooted in trust, empathy, and understanding of the Clients needs, and the home care landscape.

Key Responsibilities

• Lead and manage inbound and outbound phone sales efforts with a focus on home care services

• Educate potential clients and their families about our services, answering questions with empathy and accuracy.

• Convert warm leads into clients by identifying care needs and offering tailored solutions.

• Maintain CRM records of all conversations, follow-ups, and outcome.

• Work closely with the scheduling, operations, and care teams to ensure seamless onboarding of new clients.

• Meet weekly and monthly conversion targets while maintaining a high level of customer satisfaction

• Identify objections or hesitations and guide families with compassion through their care decisions with confidence and peace of mind.

• Ensure all sales practices follow HIPAA and ethical marketing guidelines

Qualifications

• 1+ years of experience in a phone-based sales role (healthcare, home care, or senior services preferred)

• Proven ability to build rapport and close sales over the phone.

• Deep understanding of senior care, long-term care insurance, and healthcare service coordination (preferred)

• Excellent communication, listening, and relationship-building skills

• Comfortable navigating emotional conversations, handling highly stressed individuals, and family dynamics.

• Organized, self-motivated, and able to manage multiple leads simultaneously.

• Tech-savvy with experience using CRMs, call tracking systems, and remote communication tools

• Able to work reliably on Hawaii Standard Time (HST)

What We Offer

• Competitive base salary + performance-based commission

• Flexible, remote work environment

• Ongoing training and development

• Opportunity to be part of a purpose-driven, rapidly growing company

• Ability to directly impact families during life-changing moments