Patient Safety & Quality Improvement Lead

Advocate Health; Charlotte (NC); On-site; USD 85,000 - 115,000; Full time

Job summary

Advocate Health seeks an experienced leader to advance patient safety and quality across facilities. The role focuses on driving systematic improvements, coaching leaders, and delivering measurement-driven results.

The position requires a Bachelor's degree (Master's preferred), clinical licensure is beneficial, and professional certifications in health care quality or safety are highly regarded. Strong Lean, project management, and MS Office skills are essential.

Qualifications

• Bachelor's degree required; Master's degree preferred.
• RN or other clinical licensure preferred; certification in health care quality, patient safety or related accreditation entity preferred, required within 1 year of employment.
• 5-7 years experience in healthcare or directly related field and 2-4 years leadership experience preferred.
• Knowledge of Lean concepts preferred.
• Intermediate to advanced computer skills with demonstration of skill and competence in use of all Microsoft Office applications preferred.

Responsibilities

• Facilitate patient safety improvement efforts and coach facilities and teammates in performance improvement, redesign and measurement.
• Lead, mentor, and coach patient safety teammates; act as System expert for training and new initiatives; assist leadership with performance appraisals.
• Prepare quality reports, scorecards and presentations.
• Coordinate department and facility patient safety meetings; analyze trends, identify opportunities, develop action plans, measure success, and track follow-ups.
• Organize and coordinate annual facility leadership conference; develop patient safety plan.
• Conduct leading practice research and share implementation results across the System to hardwire best practices.
• Provide education and training on patient safety initiatives, including project management, process redesign, rapid design and measurement.
• Coordinate activities supportive of medical staff quality.
• Provide advanced project management and facilitation for prioritizing and advocating patient safety initiatives at various levels; update sponsors and stakeholders.

Skills

Lean concepts

Project management

Process redesign

Measurement

Rapid design

Education

Bachelor's degree

Master's degree

RN licensure

Health care quality certification

Tools

Microsoft Office

Job description

Advocate Health seeks an experienced leader to advance patient safety and quality across facilities. The role focuses on driving systematic improvements, coaching leaders, and delivering measurement-driven results.

The position requires a Bachelor's degree (Master's preferred), clinical licensure is beneficial, and professional certifications in health care quality or safety are highly regarded. Strong Lean, project management, and MS Office skills are essential.