Senior Healthcare Partner Success Manager - Remote

CVS Health; Montpelier (VT); Hybrid; USD 47,000 - 122,000; Full time

Benefits offered by this job

Medical/dental/vision

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Senior Analyst, Account Management to oversee Meritain's partner portfolio and drive service excellence, issue resolution, and governance across partners. You will partner with account executives, client teams, and operations to support performance and strategic initiatives that improve client, member, and partner experiences.

The ideal candidate brings 3+ years in account management, strong communication skills, and experience in healthcare operations.

Qualifications

• 3+ years in account management, client management, or related healthcare operations.
• Experience managing operational relationships with clients, vendors or cross-functional partners.
• Strong written and verbal communication skills; able to facilitate meetings and present to diverse audiences.

Responsibilities

• Oversee Meritain's partner portfolio and act as primary operational contact.
• Monitor performance, coordinate issue resolution, and drive governance processes.
• Collaborate with Account Executives, client management, and implementation teams to improve client and member experiences.

Skills

Account management

Vendor management

Cross-functional collaboration

Project coordination

Communication skills

MS Office

Education

Bachelor's degree in Business Administration or related field

Tools

Excel

PowerPoint

Teams

Outlook

Job description

CVS Health is seeking a Senior Analyst, Account Management to oversee Meritain's partner portfolio and drive service excellence, issue resolution, and governance across partners. You will partner with account executives, client teams, and operations to support performance and strategic initiatives that improve client, member, and partner experiences.

The ideal candidate brings 3+ years in account management, strong communication skills, and experience in healthcare operations.