Senior Healthcare Account Manager (Remote/Hybrid)

CVS Health; Lincoln (NE); À distance; USD 47 000 - 122 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision coverage

Paid time off

Retirement savings options

Wellness programs

Résumé du poste

CVS Health is seeking a Senior Analyst, Account Management to manage Meritain's partner portfolio, driving service excellence and coordinating cross‑functional initiatives. You will partner with account executives, client management, implementation, and operations to monitor performance, resolve issues, support deployments, and establish governance that enhances client and member experiences.

The role emphasizes relationship management, communication, and navigating complex stakeholder

Qualifications

• 3+ years of account management, client management, healthcare operations, project management, or related experience.
• Experience managing operational relationships with clients, vendors, business partners, or cross-functional stakeholders.
• Demonstrated ability to coordinate issue resolution and drive outcomes across multiple functional teams.
• Strong written and verbal communication skills, including the ability to facilitate meetings and present information to diverse audiences.
• Experience analyzing operational performance, identifying trends, and developing actionable recommendations.
• Proven ability to manage multiple priorities and deliver results in a fast-paced environment.

Responsabilités

• Monitor operational performance and coordinate issue remediation.
• Support implementations and escalations; maintain governance processes.
• Identify opportunities for improvement and contribute to sales enablement and growth initiatives.
• Collaborate with Account Executives, sales leadership, client management teams, and operations.
• Build and maintain strong relationships with partners and internal stakeholders.

Connaissances

Account management

Healthcare operations

Project management

Communication

Cross-functional collaboration

Microsoft Office

Formation

Bachelor's degree in Business Administration or related field

Advanced coursework in project management or healthcare administration

Outils

Microsoft Office

Description du poste

CVS Health is seeking a Senior Analyst, Account Management to manage Meritain's partner portfolio, driving service excellence and coordinating cross‑functional initiatives. You will partner with account executives, client management, implementation, and operations to monitor performance, resolve issues, support deployments, and establish governance that enhances client and member experiences.

The role emphasizes relationship management, communication, and navigating complex stakeholder