Senior Healthcare IT Applications Analyst

Northwestern Memorial Healthcare; Illinois; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Job summary

Northwestern Medicine is seeking a Senior Application Analyst to support and maintain critical systems within the Information Services team in Illinois. The role emphasizes joining a patient-first culture and driving reliability across the NMHC IS environment.

Responsibilities include monitoring, upgrading planning, on-call rotations, and producing technical documentation to support seamless, high-quality healthcare technology services for internal clients and external users.

Qualifications

• Bachelor’s degree or equivalent years experience.
• 5+ years of experience in core discipline.

Responsibilities

• Support and maintain assigned services and systems
• Monitors, analyzes and plan upgrades
• Monitors the production issue queue and resolves issues while maintaining our Customer Service Level Agreements.
• Leads and executes project tasks as assigned
• Adheres to and enhances quality assurance standards, systems development and delivery methodologies.
• Contributes to ongoing process to integrate end users requests with software functionality.
• Analyzes and provides recommendations relating to application build and functionality of systems to ensure reliability for current and / or future use.
• Demonstrates diagnostic skills and expertise to assist with problem determination and solution across the assigned NMHC distributed system IS environment.
• Participates in on call rotation
• Creates and maintains technical documentation and architecture diagrams

Education

Bachelor’s degree or equivalent years experience

Job description

Northwestern Medicine is seeking a Senior Application Analyst to support and maintain critical systems within the Information Services team in Illinois. The role emphasizes joining a patient-first culture and driving reliability across the NMHC IS environment.

Responsibilities include monitoring, upgrading planning, on-call rotations, and producing technical documentation to support seamless, high-quality healthcare technology services for internal clients and external users.