Senior Healthcare Applications Analyst

Northwestern Medicine; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Northwestern Medicine is seeking a Senior Application Analyst to support and optimize critical information systems across the NMHC IS environment. The role emphasizes diagnosing issues, leading project tasks, and maintaining service quality while aligning with corporate standards.

Ideal candidates will have a bachelor’s degree or equivalent experience and 5+ years in the discipline, with strong analytical and documentation skills to support seamless system performance and reliability.

Qualifications

• Bachelor’s degree or equivalent years experience.
• 5+ years of experience in core discipline.

Responsibilities

• Support and maintain assigned services and systems.
• Monitors, analyzes and plan upgrades.
• Monitors the production issue queue and resolves issues while maintaining SLAs.
• Leads and executes project tasks as assigned.
• Adheres to and enhances QA standards, SDLC and delivery methodologies.
• Contributes to integrating end user requests with software functionality.
• Analyzes and provides recommendations on app build/functionality for reliability.
• Demonstrates diagnostic skills to aid with problem determination across NMHC IS.
• Participates in on-call rotation.
• Creates and maintains technical documentation and architecture diagrams.

Skills

End-user support

Project tasks

Education

Bachelor’s degree or equivalent years experience

Job description

Northwestern Medicine is seeking a Senior Application Analyst to support and optimize critical information systems across the NMHC IS environment. The role emphasizes diagnosing issues, leading project tasks, and maintaining service quality while aligning with corporate standards.

Ideal candidates will have a bachelor’s degree or equivalent experience and 5+ years in the discipline, with strong analytical and documentation skills to support seamless system performance and reliability.