Senior Healthcare Credit & Collections Specialist (Remote)

Elevance Health; Texas; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) + match

Stock purchase plan

Life insurance

Paid time off

Job summary

Elevance Health is seeking a Senior Credit & Collections Specialist to manage complex collection activities related to past due premiums and health insurance claims across our portfolio.

You will follow established guidelines, research debt validity, generate demand letters, and prepare reports reflecting the status of collections for management review, while ensuring accurate documentation in payer systems such as NextGen and Waystar.

Qualifications

• Requires a H.S. diploma or equivalent and a minimum of 2 years of commercial debt collection experience.
• Experience with NextGen and Waystar systems.
• Experience supporting Medicare, Medicaid, and Commercial Insurance accounts.
• Knowledge of healthcare revenue cycle management and payer reimbursement processes.

Responsibilities

• Follows established guidelines, contacts group for the purpose of collecting past due insurance premiums and/or past due health insurance claims.
• Researches validity of past due and/or disputed debt.
• Generates demand letters.
• Prepares reports reflecting status of credit and collection activities for management review.

Skills

Debt collection

Communication

Reporting

Research

Education

High School Diploma

Tools

NextGen

Waystar

Job description

Elevance Health is seeking a Senior Credit & Collections Specialist to manage complex collection activities related to past due premiums and health insurance claims across our portfolio.

You will follow established guidelines, research debt validity, generate demand letters, and prepare reports reflecting the status of collections for management review, while ensuring accurate documentation in payer systems such as NextGen and Waystar.