Senior Healthcare Admin & Operations Coordinator

University of Michigan; Ann Arbor (MI); Hybrid; USD 52,000 - 76,000; Full time

Job summary

The University of Michigan Department of Otolaryngology seeks an experienced Administrative Assistant Senior to proactively support Division leadership and faculty. You will manage complex calendars, screen communications, and assist with onboarding, licensure tracking, and policy adherence, contributing to department goals and a supportive team environment.

Strong organizational skills, discretion, and the ability to handle confidential information are essential.

Qualifications

• Associates degree in health care administration or related field.
• Four or more years of progressively responsible administrative experience.
• Excellent oral and written communication skills with ability to handle confidential information.

Responsibilities

• Provide advanced administrative support to Division leadership and other faculty.
• Screen, prioritize, triage and respond to phone calls, mail, faxes, email; handle independently as appropriate.
• Coordinate complex calendar and schedule management; prioritize and adjust to frequent changes.
• Maintain Curriculum Vitae for clinical faculty and assist with onboarding and licensure renewals.
• Draft, edit and proofread correspondence, itineraries, strategic documents, letters of recommendation, and presentations.
• Attend division meetings, prepare agendas, minutes, and follow up on action items.
• Coordinate meetings/events including venue, invites, catering, AV/teleconferencing, travel arrangements and reimbursements.

Skills

Advanced administrative support

Calendar management

Communication skills

Microsoft Office

Travel arrangements

Education

Associates degree in health care administration

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

The University of Michigan Department of Otolaryngology seeks an experienced Administrative Assistant Senior to proactively support Division leadership and faculty. You will manage complex calendars, screen communications, and assist with onboarding, licensure tracking, and policy adherence, contributing to department goals and a supportive team environment.

Strong organizational skills, discretion, and the ability to handle confidential information are essential.