Senior Healthcare Account Executive - Key Client Growth

WebTPA Employer Services, LLC; Irving (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance and disability programs

401(k) with employer match

Paid time off and holidays

Comprehensive wellness program

Job summary

WebTPA Employer Services, LLC in Irving, TX seeks an Account Executive II to manage a block of key clients (5,000+ employees) and lead a dedicated team. You will drive client satisfaction, analyze plan performance, and upsell WebTPA solutions while coordinating with brokers, consultants, and internal stakeholders.

The role requires 7+ years in health insurance or benefits administration, strong leadership, and exceptional communication skills. On-site work with comprehensive benefits is offered.

Qualifications

• 7+ years related work experience.
• Experience in the health insurance or benefits administration industry working directly with clients and distribution networks in a healthcare benefits related environment.
• 2+ years direct supervisory/management experience.
• Related Bachelor's degree in Business, Communications, Healthcare, or related field. Additional experience may be considered in leu.
• Detailed knowledge of Healthcare Reform.
• Extensive experience and demonstrated proficiency in all MS Office applications including Word, Excel, Access and PowerPoint.
• Strong verbal and written communication skills.

Responsibilities

• Manage a small block of clients with at least one jumbo/key client assignment (5,000+ employees) and retain revenue/profitability.
• Build and maintain a strong understanding of product/service delivery systems and infrastructure; address problems and issues; respond to client inquiries within 24 hours; deliver on commitments.
• Develop and maintain familiarity with WebTPA reporting and analysis tools; report plan performance metrics and make recommendations to plan leadership.
• Assist leadership in guiding, developing and mentoring Account Managers and Associates; supervise a team of Associates.
• Support projects relating to problem resolution, research, implementations, enrollments, and renewals.
• Assure delivery of fully executed client contracts (ASA, Plan document, Compliance, Network, PBM, BAA, etc.).
• Build feedback infrastructure to gauge client satisfaction and opportunities to upsell/cross-sell WebTPA products.

Skills

Relationship management

Supervisory experience

MS Office

Communication

Negotiation

Project management

Healthcare industry knowledge

Education

Bachelor's degree in Business, Communications, Healthcare, or related field

Tools

MS Office

Job description

WebTPA Employer Services, LLC in Irving, TX seeks an Account Executive II to manage a block of key clients (5,000+ employees) and lead a dedicated team. You will drive client satisfaction, analyze plan performance, and upsell WebTPA solutions while coordinating with brokers, consultants, and internal stakeholders.

The role requires 7+ years in health insurance or benefits administration, strong leadership, and exceptional communication skills. On-site work with comprehensive benefits is offered.