Senior Health Outreach Advocate

Sjch; Los Angeles (CA); Hybrid; USD 60,000 - 71,000; Full time

Job summary

St. John's Community Health in Los Angeles is seeking a Community Outreach Specialist, Senior Services to be the front door of our senior services program.

You will build trust with older adults, connect them with healthcare and social supports, and conduct outreach where they live, worship, gather, and seek help. The role emphasizes relationship-building, outreach events, enrollment support, and collaboration with community organizations.

Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree in a health/human services or related field preferred.
• Minimum two (2) years of community outreach, community health worker, promotora, patient navigation, member engagement, or comparable community-facing experience.
• Demonstrated ability to build trust and maintain relationships with community organizations and community leaders.
• Strong verbal communication and public speaking skills.
• Ability to work primarily in the field, including evenings and weekends as needed.
• Strong organizational skills and basic computer/data entry proficiency.

Responsibilities

• Establish and maintain relationships with community and faith-based organizations, senior centers, ministries, and local groups serving older adults.
• Represent St. John's Community Health at community events, health fairs, outreach activities, and partner meetings.
• Recruit and engage senior patients who may benefit from healthcare and supportive services.
• Conduct individual and group presentations regarding program services, eligibility requirements, and participation opportunities.
• Guide seniors and family members through intake, enrollment, and service access processes.
• Follow up with prospective participants and assist in overcoming barriers such as transportation, scheduling, language access, and documentation.
• Conduct reminder and re-engagement outreach for participants with declining participation or attendance.
• Connect seniors to appropriate SJCH programs and external community resources.
• Support the development and distribution of outreach materials tailored to the communities served.
• Maintain accurate records of outreach activities, referrals, presentations, and enrollment outcomes.
• Track and report outreach metrics, participation trends, and community feedback to leadership.
• Identify emerging community needs and advocate for service improvements that enhance access and engagement for seniors.

Skills

Interpersonal skills

Public speaking

Verbal communication

Field work

Education

Associate's or Bachelor's degree in health/human services

Tools

Data entry

Basic computer skills

Job description

St. John's Community Health in Los Angeles is seeking a Community Outreach Specialist, Senior Services to be the front door of our senior services program.

You will build trust with older adults, connect them with healthcare and social supports, and conduct outreach where they live, worship, gather, and seek help. The role emphasizes relationship-building, outreach events, enrollment support, and collaboration with community organizations.