Senior HCV Program Manager

Housing Authority of Cook County; Chicago (IL); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Healthcare flexible spending account

Employee Assistance Program (EAP)

Paid time off including 14 Holidays

401(k) – Employer contribution of 6%

Job summary

The Housing Authority of Cook County (HACC) is seeking an experienced HCV Program Manager to lead the Housing Choice Voucher operations. You will oversee renewals, wait list, portability, PBV, and related programs, ensuring compliance and high-quality customer service to applicants, landlords, and partners.

Candidates should have a strong background in HUD regulations, staff leadership, and program oversight, with proven ability to manage multiple priorities and drive performance improvements in

Qualifications

• Bachelor's degree or equivalent in Public Administration, Business Administration, Housing, Social Services, Finance, or a related field.
• Five (5) years of progressively responsible experience in the administration or management of the Housing Choice Voucher Program or a substantially similar housing assistance program.
• At least three (3) years of supervisory or management experience.
• HCV Specialist certification required. Candidates who do not currently hold an HCV Specialist certification must attend and successfully pass an approved HCV Specialist certification within six (6) months of hire.
• A combination of education, training, and progressively responsible experience may be considered in lieu of the stated educational requirements, where appropriate.

Responsibilities

• Oversees assigned HCV program functions, which may include: renewals and interim reexaminations; wait list and applicant processing; portability activities; PBV administration; special voucher programs; Family Self-Sufficiency (FSS); HCV Homeownership; and other HCV programs as assigned.
• Ensures waiting list applicants are selected, screened, processed, and issued vouchers in accordance with HUD regulations and the HACC Administrative Plan.
• Oversees portability activities and ensures timely processing of incoming and outgoing ports, PHA correspondence, billing, receivables, payables, and related documentation.
• Monitors HCV utilization and leasing activity and identifies strategies to address underutilization, voucher issuance delays, and other program performance concerns.
• Reviews reports to ensure proper release, suspension, adjustment, and reconciliation of HAP and UAP.
• Ensures accurate and timely processing of recertifications, interim changes, inspections, rent determinations, applications, transfers, moves, and other participant transactions.
• Oversees compliance with applicable special voucher program requirements and HUD utilization and reporting requirements.

Skills

HUD regulations

Staff leadership

Policy interpretation

Data analysis

Communication

Education

Bachelor's degree in Public Administration or related field

HCV Specialist certification

Tools

Yardi

MS Office

Job description

The Housing Authority of Cook County (HACC) is seeking an experienced HCV Program Manager to lead the Housing Choice Voucher operations. You will oversee renewals, wait list, portability, PBV, and related programs, ensuring compliance and high-quality customer service to applicants, landlords, and partners.

Candidates should have a strong background in HUD regulations, staff leadership, and program oversight, with proven ability to manage multiple priorities and drive performance improvements in