Senior Hardware & Network Printer Configuration Lead

Rolling Wave Technologies, LLC; Columbia (MD); Vor Ort; USD 52.000 - 72.000; Vollzeit

Zusammenfassung

Rolling Wave Technologies, LLC is seeking a Network Printer Configuration & Management specialist to deploy, configure, and maintain printers and MFDs across LANs. You will triage tickets with queue managers, ensure SLA-aligned resolutions, and coordinate firmware updates, security patches, and device configurations across distributed networks.

This role requires strong attention to detail and documented handoffs with engineering teams.

Aufgaben

• Deploy, configure, and maintain network printers and MFDs across LANs
• Manage print queues and configure servers for seamless access
• Configure dynamic and static IPs using DHCP reservations
• Troubleshoot connectivity, conflicts, offline status, and data errors
• Implement secure print protocols and keep firmware up to date
• Collaborate with queue managers and tech teams to triage tickets
• Ensure ticket resolution per SLAs and document escalations
• Maintain hardware/software configuration baselines and change control
• Schedule firmware updates across distributed networks; manage certificates
• Monitor vulnerabilities and deploy patches/updates
• Maintain logs, inventories, and deployment docs; validate configs
• Audit systems to identify drift and unauthorized changes

Jobbeschreibung

Rolling Wave Technologies, LLC is seeking a Network Printer Configuration & Management specialist to deploy, configure, and maintain printers and MFDs across LANs. You will triage tickets with queue managers, ensure SLA-aligned resolutions, and coordinate firmware updates, security patches, and device configurations across distributed networks.

This role requires strong attention to detail and documented handoffs with engineering teams.