Senior Guest Service & Sales Lead - Beauty Center

NORTH AMERICAN WAX COMPANY LLC; Phoenix (AZ); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

401k match

Health insurance

Dental insurance

Vision insurance

Bonus incentives

Training & career advancement

Daily Pay

Employee Assistance Program

Team member assistance fund

Culture committee

Referral bonus

Job summary

European Wax Center in Phoenix, AZ is seeking a Lead Guest Service Associate to provide outstanding guest service in a fast-paced, sales-driven environment. This in-person role emphasizes greeting guests, promoting services, and contributing to center revenue.

The position offers full-time and part-time options with hourly pay ranging from $15.50 to $17.00, plus sales bonuses and a 401k match. Training and career advancement are highlighted in the benefits program.

Qualifications

• Strong sales and guest service skills.
• Leadership, communication and interpersonal abilities.
• Availability to work evenings and weekends.
• Retail, sales or beauty industry experience is a plus.
• Professional appearance and energy in a fast-paced environment.

Responsibilities

• Greet guests and create a welcoming environment.
• Assist in training Guest Service Associates.
• Promote services, products, and promotions to meet sales goals.
• Educate guests on exclusive product line.
• Manage front-desk operations including check-ins/outs, scheduling, calls, cash handling, and inventory control.
• Maintain a clean, professional center appearance.
• Lead by example to help peers reach their potential.

Skills

Sales & guest service

Leadership & communication

Target orientation

Retail/sales experience

Evenings & weekends

POS system

Tools

POS system

Job description

European Wax Center in Phoenix, AZ is seeking a Lead Guest Service Associate to provide outstanding guest service in a fast-paced, sales-driven environment. This in-person role emphasizes greeting guests, promoting services, and contributing to center revenue.

The position offers full-time and part-time options with hourly pay ranging from $15.50 to $17.00, plus sales bonuses and a 401k match. Training and career advancement are highlighted in the benefits program.