Senior GTM Onboarding Architect

ZoomInfo Technologies LLC; Bethesda (MD); Híbrido; USD 100 000 - 115 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

Annual bonus

Equity

Benefits

Resumo da oferta

ZoomInfo Technologies LLC is seeking a Senior Customer Onboarding Manager to lead onboarding programs for a portfolio of customers, aligning business objectives with ZoomInfo products and achieving measurable value.

You will collaborate with Customer Success, Training, Integrations, and Solutions Engineering to drive adoption, design scalable onboarding plans, manage timelines, and deliver high‑quality outcomes in a fast-paced, hybrid environment across Waltham, MA; Bethesda, MD; or Vancouver,

Qualificações

• 8+ years in customer onboarding, customer success, GTM consulting or project management.
• Expertise in B2B GTM strategies, sales pipelines and revenue workflows.
• Hands-on ability to design and deploy GTM solutions with ZoomInfo products.

Responsabilidades

• Manage onboarding programs for a portfolio of customers with defined goals and success metrics.
• Lead discovery conversations to translate GTM objectives into onboarding strategies.
• Develop and execute implementation plans aligning objectives with ZoomInfo capabilities.
• Collaborate cross-functionally to deliver cohesive onboarding experiences and measurable value.
• Define milestones, manage dependencies, provide regular progress updates.
• Advise customers on solutions to improve sales and marketing processes.
• Ensure smooth handoff to Customer Success and Account Management teams.

Conhecimentos

Customer onboarding

Customer success

GTM consulting

Solutions implementation

Project management

Ferramentas

Salesforce CRM

Descrição da oferta de emprego

ZoomInfo Technologies LLC is seeking a Senior Customer Onboarding Manager to lead onboarding programs for a portfolio of customers, aligning business objectives with ZoomInfo products and achieving measurable value.

You will collaborate with Customer Success, Training, Integrations, and Solutions Engineering to drive adoption, design scalable onboarding plans, manage timelines, and deliver high‑quality outcomes in a fast-paced, hybrid environment across Waltham, MA; Bethesda, MD; or Vancouver,