Senior Group Sales Manager

BENCHMARK; Auburndale (MA); On-site; USD 85,000 - 90,000; Full time

Job summary

Boston Marriott Newton, part of Pyramid Global Hospitality, seeks a Senior Group Sales Manager to grow group business and lead accounts along the Charles River. You will manage assigned accounts, develop proposals, and mentor colleagues while partnering with Director of Sales & Marketing.

The role requires 4+ years in hotel group sales, proven booking growth, and strong negotiation skills. Bachelor’s degree in hospitality, business, or marketing is preferred.

Qualifications

• 4+ years of progressive hotel sales experience with success in full-service group sales.
• Proven ability to achieve booking goals, develop new accounts and negotiate group business.
• Strong prospecting, presentation, negotiation and relationship-building skills.
• Bachelor’s degree in hospitality, business, marketing or related field preferred.

Responsibilities

• Lead the group sales process from qualification to proposal, site inspections and contract execution.
• Develop compelling proposals that align client needs with the hotel’s meeting spaces and riverside setting.
• Mentor sales colleagues and support onboarding and complex proposals as needed.
• Collaborate with Director of Sales & Marketing to drive pricing, strategy and forecast accuracy.
• Build and maintain relationships with meeting planners, corporate clients and third‑party partners.

Skills

Group sales

Prospecting

Negotiation

Relationship building

Mentoring

Education

Bachelor’s degree in hospitality, business, or marketing

Tools

CRM systems

Marriott systems

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property:Welcome to Boston Marriott Newton, a premier property within the Pyramid Global Hospitality portfolio. Located along the scenic banks of the Charles River in Newton, Massachusetts, our hotel features 430 well-appointed guest rooms and an expansive 34,090 sq ft of versatile meeting space, offering a dynamic work environment that combines comfort with functionality. At Boston Marriott Newton, we are dedicated to providing exceptional service and fostering a supportive work culture that prioritizes growth and development. Our team members have the opportunity to thrive in a collaborative atmosphere, working alongside professionals who share a commitment to excellence. We offer a variety of roles across departments such as guest services, food and beverage, housekeeping, sales and marketing, and more. Joining our team means becoming part of a community that values teamwork, professionalism, and a passion for delivering outstanding experiences. With comprehensive training programs and a focus on personal development, we equip our employees with the tools they need to succeed. If you are driven and enthusiastic about hospitality, we invite you to explore the rewarding career opportunities at Boston Marriott Newton. Start your journey with us today.What you will have an opportunity to do:Position OverviewBoston Marriott Newton is seeking an experienced Senior Group Sales Manager to grow group business and contribute to the continued success of our sales team. Located along the Charles River, the hotel offers a distinctive setting for corporate meetings, conferences, association events and group gatherings.This position combines direct sales responsibility with opportunities to mentor colleagues, support group sales strategy and assist with complex business opportunities. The Senior Group Sales Manager will manage assigned accounts and market segments, achieve personal booking goals and work closely with the Director of Sales and Marketing to strengthen overall group sales performance.The ideal candidate is a proactive, relationship-driven hotel sales professional who enjoys winning business, sharing expertise and contributing beyond their individual account portfolio.Key ResponsibilitiesGroup Sales and Account DevelopmentAchieve or exceed assigned group room night, room revenue and associated banquet revenue booking goals.Proactively develop new business through prospecting, sales calls, referrals, networking and industry events.Manage assigned accounts and market segments, building relationships that generate repeat business and account growth.Lead the sales process from initial qualification through proposal development, site inspections, negotiation and contract execution.Develop compelling proposals that connect client needs with the hotel’s accommodations, meeting venues and riverfront setting.Build productive relationships with meeting planners, corporate clients, associations, third-party intermediaries and Marriott sales partners.Identify opportunities to secure business during need periods and improve the hotel’s competitive position.Sales Leadership and Team SupportServe as a resource for group sales colleagues, sharing account development techniques, market knowledge and effective selling practices.Assist the Director of Sales and Marketing with onboarding and mentoring new sales team members.Support colleagues with complex proposals, site inspections and negotiations as assigned.Help lead sales discussions, prospecting initiatives and account reviews at the direction of the Director of Sales and Marketing.Model responsive client communication, accurate documentation and consistent follow-through.Collaborate across account assignments to identify opportunities and support shared hotel revenue goals.Revenue Strategy and Business PlanningPartner with the Director of Sales and Marketing and Revenue Management to evaluate group opportunities and recommend pricing and booking strategies.Assess room block patterns, meeting space requirements, banquet revenue potential and total account value when pursuing business.Contribute market intelligence, account insights and recommendations during sales and revenue strategy meetings.Monitor production within assigned segments and recommend actions to address booking gaps or emerging opportunities.Support targeted promotions, account development plans and initiatives designed to grow group market share.Maintain accurate account records, sales activities, booking status and production forecasts in hotel sales systems.Client Experience and Operational CollaborationConduct engaging site inspections and presentations that build client confidence and demonstrate the hotel’s value.Prepare clear, accurate proposals and contracts consistent with hotel policies and approval guidelines.Ensure thorough and timely turnover of confirmed business to Event Management and hotel operations.Partner with Event Management, Reservations and other departments to communicate client expectations and support successful programs.Assist with resolving sales-related concerns and maintain client relationships to encourage repeat bookings.Represent Boston Marriott Newton professionally at client functions, trade shows and community events.What are we looking for?QualificationsFour or more years of progressive hotel sales experience, including demonstrated success in full-service hotel group sales.Proven ability to achieve booking goals, develop new accounts and negotiate group business.Experience managing complex meetings, conferences or accounts with significant room and banquet revenue potential.Ability to mentor colleagues and contribute to team performance; prior formal supervisory experience is helpful but not required.Strong understanding of group room blocks, meeting space utilization, contract terms and hotel revenue management principles.Excellent prospecting, presentation, negotiation and relationship-building skills.Strong organization and follow-through, with the ability to manage multiple opportunities and deadlines.Proficiency with hotel sales and CRM systems; Marriott systems experience preferred.Greater Boston market knowledge and established meeting planner relationships preferred.Bachelor’s degree in hospitality, business, marketing or a related field preferred, or an equivalent combination of education and experience.Availability for business travel and occasional evening or weekend client activities.Measures of SuccessPerformance will be evaluated based on individual booking goal achievement, profitable account growth, new business development, client retention, pipeline and forecast accuracy, and contributions to the effectiveness of the group sales team.Compensation:$85,000-$90,000Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.