Senior Group Lead, Revenue Cycle Operations

TruBridge, Inc. (formerly Computer Programs and Systems, Inc.); United States; Remote; USD 120,000 - 180,000; Full time

Job summary

TruBridge, Inc. (formerly Computer Programs and Systems, Inc.) seeks a Group Lead, Operations Account Management to oversee performance across a portfolio of clients, serving as the senior operational liaison between client facilities and internal delivery teams.

This role provides leadership over tactical revenue cycle execution, ensuring accurate reporting and high-quality performance across billing, follow-up, collections, denials, and claim resolution workflows.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.
• 7+ years of progressive experience in hospital revenue cycle operations, with leadership responsibility across billing and collections.
• 5+ years of manager experience.
• Advanced knowledge of insurance regulations, reimbursement practices, coding interfaces, and automated billing workflows.
• Demonstrated ability to lead complex issue resolution, systemic root-cause analysis, and multi-team corrective actions.
• Strong executive-level communication skills with the ability to present operational insights, risks, and recovery plans clearly.
• Excellent analytical, organizational, and prioritization skills.
• Advanced proficiency in Microsoft Office tools (Excel, Outlook, Word) and experience with EHR/RCM systems.

Responsibilities

• Oversee daily operational performance and KPIs across client portfolios, including A/R days and cash performance.
• Serve as primary senior operational liaison between clients and internal delivery teams.
• Translate client needs into prioritized operational actions and execution plans across teams.
• Identify emerging risks and guide corrective actions to protect cash and service quality.
• Provide executive-ready reporting and clear status updates for leadership and clients.
• Lead domestic client work with coordination across accounts.
• Develop and execute corrective actions from dashboards and trend data.
• Drive operational efficiency and reimbursement optimization through standardization.
• Ensure consistent execution standards across teams and portfolios.
• Maintain strong client relationships and timely issue resolution.
• Proactively manage escalations with timelines and mitigation plans.
• Collaborate cross-functionally with operations, finance, payer relations, technology, and client management.
• Ensure adherence to contracts and billing standards.

Skills

Leadership

Operations Management

Executive Communication

Strategic Planning

Cross-functional Collaboration

Education

Bachelor’s degree or equivalent

7+ years revenue cycle ops experience

5+ years manager experience

Insurance regulations & reimbursement knowledge

Issue resolution leadership

Executive-level communication

MS Office proficiency

Healthcare billing platforms (Epic/Cerner)

Tools

Epic

Cerner

Excel

Outlook

Word

Job description

TruBridge, Inc. (formerly Computer Programs and Systems, Inc.) seeks a Group Lead, Operations Account Management to oversee performance across a portfolio of clients, serving as the senior operational liaison between client facilities and internal delivery teams.

This role provides leadership over tactical revenue cycle execution, ensuring accurate reporting and high-quality performance across billing, follow-up, collections, denials, and claim resolution workflows.