Remote Executive RCM & Client Success Leader

TruBridge, Inc.; Northern (KY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

TruBridge, Inc. in the United States is seeking a Strategic Client Manager to lead executive relationships for top enterprise clients with deep expertise in revenue cycle management.

You will drive value realization across the TruBridge portfolio, including EHR and third‑party solutions, and translate data into actionable plans to improve cash collections, denial management, and client outcomes. You’ll own client success, coordinate cross‑functional teams, manage escalations, and support

Qualifications

• Bachelor's degree in business administration, Healthcare Management, or related field.
• Proven experience improving healthcare revenue cycle performance.
• Track record of protecting renewals and recovering at‑risk relationships.
• Ability to coordinate cross‑functional teams and resolve client issues.
• Experience advising CFOs and revenue cycle leaders on performance gaps.
• 7+ years in healthcare revenue cycle, incl. 3+ years leading client‑facing work.

Responsibilities

• Develop and implement client success plans with retention, satisfaction, risk reduction, and growth goals.
• Maintain deep knowledge of each client's organization and healthcare environment.
• Measure satisfaction and engagement via feedback, executive conversations, and outcomes.
• Create value realization reporting to demonstrate ROI and inform renewals.
• Own executive reviews with financial leaders, turning data into actions.
• Lead cross‑functional teams to diagnose issues and drive recovery plans.
• Own client relationships with accountability for retention and renewal readiness.
• Identify expansion opportunities and coordinate with sales for agreements.

Skills

Client relationship management

Healthcare revenue cycle

Executive communication

Cross-functional leadership

Risk management

Strategic planning

Education

Bachelor's degree in Business/Healthcare Management

Job description

TruBridge, Inc. in the United States is seeking a Strategic Client Manager to lead executive relationships for top enterprise clients with deep expertise in revenue cycle management.

You will drive value realization across the TruBridge portfolio, including EHR and third‑party solutions, and translate data into actionable plans to improve cash collections, denial management, and client outcomes. You’ll own client success, coordinate cross‑functional teams, manage escalations, and support