Senior Government Account Executive – Northeast

Merative; USA; Remote; USD 194.000 - 290.000; Vollzeit

Benefits dieser Stelle

Remote first / work from home culture

Flexible vacation

Paid leave benefits

Health, dental, and vision insurance

401k retirement savings plan

Infertility benefits

Tuition reimbursement

Zusammenfassung

Merative's Cúram division seeks an Account Manager to serve as the primary relationship manager for government clients in the Northeast US, driving pipeline and new logo acquisition while delivering strategic account plans and executive engagements.

You will work with cross-functional teams to align program priorities with Cúram solutions, supporting modernization efforts in Health and Human Services and public-sector customers.

Qualifikationen

• Bachelor's degree or equivalent combination of education and professional experience.
• 5+ years of experience in account management, client relationship management, customer success, consulting, or a related role.
• Experience supporting enterprise, technology, consulting, or public-sector customers.
• Demonstrated ability to build and strengthen relationships with executive and senior-level stakeholders.
• Experience working with complex customer environments and coordinating across multiple stakeholders.
• Ability to translate customer needs into effective account strategies.

Aufgaben

• Serve as the primary relationship manager for assigned customer accounts.
• Serve as the sales executive for the Northeast Region of the United States, building pipeline from identification through new logo attainment.
• Build and maintain trusted relationships with executive sponsors, program leaders, business stakeholders, and operational teams within client organizations.
• Develop a deep understanding of customer business goals, challenges, priorities, and technology environments.
• Develop and maintain strategic account plans that support long-term customer success, retention, and growth.
• Lead regular customer engagements, including account reviews, strategic planning discussions, status meetings, and executive business reviews.
• Serve as a trusted advisor and eligibility subject matter expert to customers and prospects by connecting business and program priorities with relevant Cúram solutions and services.
• Collaborate with consulting, product management, delivery, support, customer success, and leadership teams to address customer needs and align key initiatives.
• Act as a customer advocate within Merative by helping to escalate and resolve issues and maintain a positive customer experience.
• Support customer roadmap development and ongoing modernization initiatives.
• Identify opportunities for customers to expand adoption and increase the value realized from existing solutions and services.
• Facilitate customer and prospect discussions and presentations to understand requirements and support account and opportunity objectives.
• Support contract renewals, amendments, and ongoing account management activities.
• Maintain awareness of industry trends, regulatory developments, and emerging priorities affecting government Health and Human Services organizations.
• Represent Merative at customer meetings, executive briefings, conferences, and industry events, as appropriate.

Kenntnisse

Account management

Client relationship mgmt

Business development

Public-sector experience

Healthcare/HHS knowledge

Ausbildung

Bachelor's degree

Tools

CRM systems

Jobbeschreibung

Merative's Cúram division seeks an Account Manager to serve as the primary relationship manager for government clients in the Northeast US, driving pipeline and new logo acquisition while delivering strategic account plans and executive engagements.

You will work with cross-functional teams to align program priorities with Cúram solutions, supporting modernization efforts in Health and Human Services and public-sector customers.