Senior GM, Marriott Extended-Stay Hotel Ops

Dynamic Group Management; Chattanooga (TN); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Paid leave from day one

Marriott hotel discount

Competitive bonus structure

Health insurance

Job summary

Dynamic Group Management seeks a senior General Manager with Marriott hotel experience to lead TownePlace Suites in the Hixson area. You will oversee daily operations, manage budgets, and drive guest satisfaction while upholding brand standards.

The role requires 5–10 years in hotel operations and a hospitality degree, with proficiency in CRM and financial platforms. Excellent leadership and communication are essential for success.

Qualifications

• Previous experience with a Marriott property is required.
• 5-10 years experience in hotel operations.
• Degree in hospitality management or a related field.
• Knowledge of Salesforce, Delphi, or other CRM platforms.
• Knowledge of financial platforms such as M3, Paycor, and IBuy.
• Proficiency in Google Workspace applications.
• Strong communication and interpersonal skills, with the ability to effectively interact with guests, team members, potential and current clients, vendors, and other stakeholders.
• Excellent organizational and time management skills, with the ability to prioritize and manage multiple responsibilities efficiently.
• Strong leadership and problem-solving skills with the ability to make sound decisions in a fast-paced hotel environment.

Responsibilities

• Oversee daily hotel operations to ensure efficient performance across all areas.
• Prioritize guest experience by addressing concerns and maintaining high service standards.
• Develop and manage budgets; track revenue and identify profitability opportunities.
• Monitor expenses to ensure cost efficiency and financial responsibility.
• Recruit, hire, and develop front desk staff to execute selling techniques and promotions.
• Lead, coach, and develop hotel staff to promote teamwork and customer service.
• Maintain positive relationships with guests, vendors, and stakeholders.
• Ensure compliance with laws, regulations, policies, and brand standards.

Skills

Marriott experience

Hotel operations

Leadership

Communication

Time management

Problem solving

Interpersonal skills

Education

Degree in hospitality management

Tools

Salesforce

Delphi

CRM platforms

M3

Paycor

IBuy

Google Workspace

Job description

Dynamic Group Management seeks a senior General Manager with Marriott hotel experience to lead TownePlace Suites in the Hixson area. You will oversee daily operations, manage budgets, and drive guest satisfaction while upholding brand standards.

The role requires 5–10 years in hotel operations and a hospitality degree, with proficiency in CRM and financial platforms. Excellent leadership and communication are essential for success.