Senior Global Tech Deployment Program Manager

Amazon.com Inc.; Nashville (TN); On-site; USD 104,000 - 155,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Paid Time Off

401(k) Plan

Maternity and Parental Leave Options

Job summary

Amazon.com Services LLC seeks a Senior Program Manager to lead end-to-end deployment of software and hardware across our fulfillment and logistics network. You will translate technical requirements into deployment plans, coordinate vendors and internal stakeholders, and scale deployments across multiple sites.

The role requires 5+ years in program management, strong cross-functional collaboration, and the ability to travel up to 50%+ globally.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Experience working cross functionally with tech and non-tech teams.
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
• Experience building processes, project management, and schedules.
• Bachelor's degree in Engineering, Operations, Business, or a related field.

Responsibilities

• Build partnerships across product, engineering, operations, and other global teams to support deployment scalability.
• Manage multiple concurrent technology deployment programs from planning through implementation, validation, and operational handoff.
• Develop deployment strategies, project plans, schedules, milestones, and execution mechanisms that enable repeatable deployment across multiple sites.
• Coordinate demand planning, site readiness sequencing, and supply chain activities including production forecasting, PO timing against long lead times, and inventory management to build executable quarterly deployment plans.
• Translate engineering and technical requirements into executable field deployment plans in partnership with engineering teams, vendors, contractors, and site stakeholders.
• Manage vendors and contractors, including performance, quality, schedule adherence, execution risks, and corrective actions.
• Manage escalations, installation deviations, field constraints, and rework, driving issues through resolution with appropriate stakeholders.
• Track deployment budgets and spend across hardware, installation labor, and site infrastructure, identifying funding headroom or risk as programs progress.
• Analyze deployment data, including vendor KPIs, installation quality, and schedule performance, to identify systemic issues and improvement opportunities.
• Develop mechanisms, standard work, documentation, and best practices that improve deployment consistency, quality, and scalability.
• Write and maintain program management documents and own reporting cadences including WBR, MBR, and QBR to keep stakeholders and senior leadership informed on program health.

Skills

Data-driven decisions

Cross-functional collaboration

Stakeholder management

Program / project management

Change management

Technical communication

Education

Bachelor's degree in Engineering/Operations/Business

Tools

PMP certificate

MBA

Excel (Pivot Tables, VLookUps)

SQL

Job description

Amazon.com Services LLC seeks a Senior Program Manager to lead end-to-end deployment of software and hardware across our fulfillment and logistics network. You will translate technical requirements into deployment plans, coordinate vendors and internal stakeholders, and scale deployments across multiple sites.

The role requires 5+ years in program management, strong cross-functional collaboration, and the ability to travel up to 50%+ globally.