Senior Global Process Improvement & Analytics Analyst

Global Payments; Cincinnati (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Global Payments in Cincinnati, OH seeks a Senior Business Process Analyst to help shape the future of global commerce and optimize operations.

You will lead cross-functional teams, plan and implement process improvements (ISO, Lean, Six Sigma), and develop metrics while translating data into actionable performance stories. This role emphasizes complex business and systems process analysis, design and simulation, with diagramming and evaluation of existing processes.

Qualifications

• Plans, performs and implements process improvement initiatives (ISO, Lean or Six Sigma).
• Strong analytical skills with data-driven decision making.
• Experience coordinating cross-functional teams to drive initiatives.
• Ability to develop and monitor process metrics and KPIs.

Responsibilities

• Plan, perform and implement process improvement initiatives, e.g., ISO, Lean or Six Sigma.
• Responsible for most complex business and systems process analysis, design and simulation.
• Diagrams and evaluates existing processes.
• Organizes, leads and facilitates cross-functional project teams.
• Develops metrics that provide data for process measurement and identify indicators for future improvement opportunities.
• Utilizes data query tools to perform data analytics, summarizing data to tell performance stories.

Skills

Process improvement

Data analytics

Cross-functional teamwork

Project facilitation

Metrics development

Education

Bachelor's degree in a related field

Job description

Global Payments in Cincinnati, OH seeks a Senior Business Process Analyst to help shape the future of global commerce and optimize operations.

You will lead cross-functional teams, plan and implement process improvements (ISO, Lean, Six Sigma), and develop metrics while translating data into actionable performance stories. This role emphasizes complex business and systems process analysis, design and simulation, with diagramming and evaluation of existing processes.