Senior Global Gateway & Load-Balancer Ops Engineer

Tencent; Palo Alto (CA); On-site; USD 115,800 - 212,300; Full time

Job summary

Tencent seeks an experienced IT operations engineer to own end-to-end operations of the overseas Elastic IP and load balancing gateway platform. You will resolve user tickets, deploy software, participate in on-call rotations, and manage critical incidents to keep production environments secure and reliable 24/7.

Candidates should have a computer-related bachelor's degree, 3+ years of large-scale system operations, Linux/Unix mastery, and knowledge of networks, storage and security.

Qualifications

• Bachelor's degree or above in computer-related field with 3+ years in large-scale system operations and maintenance.
• Familiar with Linux/Unix operating systems and proficient in at least one of Python or Shell scripting.
• Strong knowledge of networks, storage, security, and computer architecture; experience with Linux system tuning is a plus.
• Experience in server cluster management; familiarity with Internet product development or O&M is preferred.

Responsibilities

• Own end-to-end operations of Tencent's overseas Elastic IP and load balancing gateway platform while ensuring 24/7 security and reliability of production.
• Resolve user support tickets, deploy software, participate in on-call rotations, and manage critical incidents.

Skills

Linux

Python

Shell scripting

Networking

Security

System administration

Problem solving

Teamwork

Education

Bachelor's degree or higher in Computer Science/IS

Job description

Tencent seeks an experienced IT operations engineer to own end-to-end operations of the overseas Elastic IP and load balancing gateway platform. You will resolve user tickets, deploy software, participate in on-call rotations, and manage critical incidents to keep production environments secure and reliable 24/7.

Candidates should have a computer-related bachelor's degree, 3+ years of large-scale system operations, Linux/Unix mastery, and knowledge of networks, storage and security.